Division of Environmental and Community Health

Maine Center for Disease Control & Prevention

A Division of the Maine Department of Health and Human Services

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Water Operator Training and Professional Development


Water Operator Training and Professional Development

Training Calendar Upcoming or New Training  In-House Training  Online Resources  Becoming a Training Provider and Forms

Training Contact Hours (TCHs)

License holders must earn continuing education credits for license renewal. The number of training contact hours (TCHs) required for license renewal depends on the classification of the license. Operator training is available in a variety of programs. Self-study programs are also available. Training topics must be relevant to the treatment or distribution licenses held.

Relevant Training topics will have an:

  • Influence on water quality, water supply, or public health protection; and
  • Be directly related to the operation or maintenance of a water system; or
  • Be directly related to managing the operation or maintenance of a water system.

Please review Relevancy Fact Sheet (pdf).


Training Contact Hours Attendance Sheet

Trainers and training providers may use this fillable PDF form to document attendance at training events. This is particualrly useful for in-house training.

Training Contact Hours Attendance Sheet


Montana Water Center CD No Longer Allowed

For many years the Maine Board of Licensure of Water Operators awarded Training Contact Hours for reviewing the 2005 “Surface and Ground Water Systems Course” compact disc from Montana Water Center.  The Board no longer will grant Training Contact Hours for reviewing this disc, as its content has become outdated.  One must use approved training programs and/or providers. A list of approved training providers is available below.

Operator TCH Records

The Drinking Water Program maintains a record of operator contact hours. You can review your TCH record here.

Professional Development Training Calendar


The Drinking Water Program strives to maintain an updated listing of Maine-based training opportunities to meet continuing education requirements for license renewal. Contact for paper copies of the training calendar. Please contact training providers directly to sign up for courses.

Upcoming or New Training

AWRA Webinars for TCH

Operators needing three or fewer Training Contact Hours for the current licensing cycle may wish to consider taking webinars being offered by the American Water Resources Association.  Each webinar is rated for 1.0 TCH and costs $25.00.  For more information visit their website at .

Board of Licensure of Water System Operators reference to these courses does not comprise preference of American Water Resources Association over similar or competing training providers. 

EPA Small Systems Monthly Webinar Series

Challenges and Treatment Solutions for Small Drinking Water Systems

Free webinars typically held the last Tuesday of each month from 2:00-3:00 pm ET (Optional Q&A session from 3:00-3:30 pm ET). Attendees have the option of receiving a certificate for one continuing education contact hour for each live webcast attended.

In-House Training

Public water systems may offer training in-house provided by a water training professional. These trainings may need prior approval or may have been previously approved. Safety programs offering training do not need to be preapproved whether offered by an outside provider or in-house trainer. Accurate records must be maintained, and signed attendance sheets should be kept on file in case of audit. Topics may only be used once during a renewal cycle. General safety topics (for example, first aid) do not meet relevancy requirements. Contact for more information or with questions.

The following document should be submitted after the training: Training Contact Hours Attendance Sheet

Online Training

E-learning courses deliver a series of lessons to a web browser or mobile device, to be conveniently accessed anytime, anyplace. They can be offered continuously or for a set duration – 8-10 weeks, on average. An e-learning class is one in which both learners and instructors communicate via their computers. Syllabi, assignments, class lectures, and other course materials are provided on screen, while communication with the instructor and other students in the class is via messaging platforms, personal e-mail, and other media. E-learning classes do not meet in person, and learners work on assignments according to their own time schedules. In many cases there are deadlines for assignments but no set timeframe in which to accomplish them; tests, however, are usually scheduled and most have time restrictions.

Webinars are a new and important means of getting quick training about topics of interest. Many providers today are producing webinars, some of which are free. In some cases they are one-off presentations, often of relatively short duration; others are presented as a series. Unlike e-learning, webinars generally do not work with textbooks, and there tend to be no assignments or exams. Most webinars are live broadcasts, although some providers will post recordings of their webinars online for future viewing. However, it should be noted that recorded webinars do not offer the opportunity for attendee participation as some live broadcasts will. Webinars that are approved by the Board will be added to the training calendar. In many cases, webinars have little lead time for advertising, so check the calendar regularly.

Very Small Water System Study Guide

From the Association of Boards of Certification: The Very Small Water System Operators' Guidebook to Preparing for Certification relates to critical knowledge required to competently operate water systems. Free Online Resources has a collection of  small system manuals and training materials.

For more certification preparation resources, visit's document database and search by the category Certification/Exam Prep.

Training Providers

Contact, Water Operator Licensing Coordinator with any questions.

Becoming a Training Provider

Some organizations wish to become approved training providers. The following information will assist your organization in reviewing the options to provide water operator training in Maine. Contact for further guidance.