Mapping broadband service helps customers know where broadband is available, and it helps grant applicants identify potentially unserved areas. ConnectMaine continues to work with providers to collect accurate data at finer scales. To that end areas lacking broadband service were listed by street addresses in excel spreadsheets in 2019. These Unserved Reports were used as a starting point for identifying unserved areas for grant eligibility. There will be future opportunities to submit data about the availability or lack of broadband service, toward improving depiction of unserved areas. ConnectMaine makes no warranty for use of this information for purposes other than those communicated herein.
The inaccuracy of data is in part due to the way information is reported to ConnectMaine. To address this, we are asking Mainers to take a speed test through a project of the Maine Broadband Coalition. Submitting this information allows ConnectMaine to improve our understanding of the broadband service in Maine.
While this map is the best information on broadband availability in Maine, ConnectMaine knows the information doesn’t represent the actual services that are available to individual customers. This map is intended to provide a starting point for customers to identify what broadband service might be available in their communities: https://maps.sewall.com/connectme/public/
Accurate data is one of the key elements to effective expansion of broadband. In addition to the Broadband Availability Map and Unserved Reports, the Community Broadband Plans may also be used to identify unserved areas. The ConnectMaine Authority approved a process for identifying unserved areas (pdf). General information of the project areas that weren't identified as unserved, and for which potential applicants submitted complete requests to review, were posted for the 30-day public comment period. Without public comments and sufficient information that these areas are in fact served, these additional areas are confirmed as unserved by this process:
- Dayton (pdf)
- Hancock & Lamoine (pdf)
- Lincoln County: Edgecomb (pdf), Waldoboro (pdf), Westport (pdf) & Whitefield (pdf)
- Saint George (pdf)
- Swan's Island (pdf)
Designation of unserved areas occurs at least annually and is subject to a thirty-day comment period. At its April meeting, the ConnectMaine Authority approved the use of 50/10mbps for the designation of unserved areas, and the designation of broadband service as at least 100/100mbps. Previously, unserved areas were those where broadband service at a level of at least 25mbps download and 3mbps upload is unavailable.
The designation of unserved areas is subject to a 30-day public comment period:
- More detail about this designation is covered in the memo on broadband service (pdf)
- On May 13, ConnectMaine will host a public forum agenda (pdf) starting at 10:30 A.M.
- Written comments must be submitted by emailing Connect.ME@maine.gov with the subject Public Comment
Public guest WiFi access points can be identified with the Study From Your Car Initiative, which will be kept up to date at least through the 2020-2021 school year.
The Maine School and Library Network provides internet access to its members; the E-Rate Funded Services map depicts information pulled from applications to the FCC.