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Career Opportunity Bulletin

OFFICE ASSISTANT II

(Postal Operations)

CODE: 653804 PAY GRADE: 8 ($10.73 - 15.03/hr.)

Value of State-paid Health and Dental Insurance:

100% State Contribution (base salary less than or equal to $30,000.00 as of July 1, 2009) $356.62 biweekly (Health: $343.33 biweekly / Dental: $13.29 biweekly)
95% State Contribution (base salary greater than $30,000.00 or equal to $79,999.00 as of July 1, 2009) $339.45 biweekly (Health: $326.16 biweekly / Dental: $13.29 biweekly)
90% State Contribution (base salary greater than $79,999.00 as of July 1, 2009) $322.28 biweekly (Health:$308.99 biweekly / Dental: $13.29 biweekly)

Value of State’s share of Employee’s Retirement: 19.96 % of pay

OPENING DATE: November 3, 2009

CLOSING DATE: November 17, 2009

JOB DESCRIPTION:

This is office and administrative support work involving the operation of a variety of postal equipment in a production environment at the Bureau of General Services, Central Services production sites. Duties include advising customers concerning postal procedures and services; collecting, sorting, and delivering mail and determining postage levels. Work is performed under general supervision.

MINIMUM REQUIREMENTS:

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a general knowledge of modern office practices to perform routine, varied office support tasks often requiring the operation of technical office equipment, and 2) the ability to use independent judgment in prioritizing the work and selecting the most appropriate course of action within set procedures.

NECESSARY SPECIAL REQUIREMENTS:

Must possess or be able to obtain a valid Class C Maine Motor Vehicle Operator’s License.

Preference will be given to candidates who possess strong postal and delivery skills.

Section I of the Supplemental Qualifications Form includes all of the knowledge and abilities required to minimally qualify for this job classification. The final application evaluation score is based on the remaining sections of the Supplemental Qualifications Form.

GENERAL INFORMATION:

The Bureau of General Services, Postal Center has a current vacancy in Augusta, Maine.
You must submit an on-line application for this position even if you are currently on any other register.
You must complete and submit the required supplemental qualifications form in order to be considered (part of the online apply now process).
Your application evaluation results will be e-mailed to the address you use to login to your online account.
Qualified applicants will be placed on an Employment Register, which will be used to fill vacancies on a statewide basis.

TYPICAL DUTIES in this job classification include:

Provides information and guidance to Central Services and customers concerning postal procedures, processes, schedules, costs, and regulations in order to assist postal customers.
Collects and delivers mail in order to provide timely and efficient mail service to state agencies.
Receives, signs for, and delivers accountable mail (express, registered, certified, and insured) in order to maintain accountability and control.
Weigh parcels and letters and operates postage metering equipment in order to compute necessary postage and affix postage to outgoing mail.
Records, verifies, and corrects postage meter charge cards in order to ensure charges are correct and assigned to appropriate accounts.
Sorts incoming mail by station number and type or size in order to prepare mail for delivery.
Delivers and moves product and materials to other production sections and customer agencies in order to provide prompt and efficient customer service and forward work to other production sections for processing.
Collates, packs, and labels printed materials in order to prepare materials for delivery.
Operates light truck or other light delivery vehicle in order to pick up and deliver mail and/or printed materials.
Demonstrates how to operate postal equipment and explains work methods and procedures in order to assist in the training of new employees, cross-training and/or employees from other production areas.

The Bureau of Human Resources reserves the right to use any other selection devices necessary in order to identify those candidates who are most qualified.

APPLICATION INFORMATION:

You must complete the on-line application by logging on to our Web Page (www.maine.gov/bhr/state_jobs), clicking the Open Competitive Jobs link, and clicking Apply Now under this job title.

The Bureau of Human Resources is unable to provide copies of submitted materials.

Maine State Government is an Equal Opportunity/Affirmative Action Employer

SUPPLEMENTAL QUALIFICATIONS FORM

Office Assistant II-Postal Operations (653804)

APPLICANT’S NAME: ____________________________________________________________

INSTRUCTIONS:

Your responses on this form will be the basis making a numerical evaluation of your background training and experience (your final score).
False or misleading statements may result in rejection of your Application for Employment or dismissal from Maine State Service if selected.
Statements made on this form and in your application are subject to verification by the Bureau of Human Resources and the Appointing Authority.

SECTION I - Minimum Requirements

Directions for Section I ONLY: Indicate if you have the knowledge or ability listed below. These are not tasks you need to have performed; however, you must indicate that you have the knowledge or ability to perform these tasks.

I have:
Knowledge of modern office practices.
Knowledge of spelling, punctuation, grammar, and business English.
Ability to lift and carry heavy parcels and sacks.
Ability to operate a light duty delivery vehicle in a variety of weather conditions.
Ability to operate postal processing machinery.
Ability to make intermediate mathematical calculations.
Ability to use alphabetical, numerical, and chronological filing systems.
Ability to review documents for completeness.
Ability to type routine business documents from final draft, such as form letters.
Ability to gather together routine information.
Ability to prepare worksheets.
Ability to perform data entry.

Directions for Sections II and III: Indicate your skill level by marking the appropriate boxes for each item listed. It is important that you be as honest as possible in your evaluation of your skills. If you are selected to be interviewed for one of these positions, you should anticipate the interviewer will have a copy of your self-evaluation and ask you to provide examples of your work experience or training that support your self-evaluation ratings. You may also be required to complete a performance test to demonstrate your proficiencies in selected skills.

Definitions:

None -	I have no training, education, or experience in this area.

Level 1 -	I have some experience performing this task under close supervision -OR- I have successfully completed training or coursework in this area, but I have no experience performing this task.

Level 2 -	I have experience performing this task and am fully capable of performing this task independently.

Level 3 -	I have experience performing this task independently and have trained staff or provided assistance to other staff in this area.

SECTION II:

I have:	None	Level 1	Level 2	Level 3
Knowledge of unit standard operating procedures.
Knowledge of safe equipment operating procedures.
Searched for basic information by using telephone, computer, written requests or oral communication.
Knowledge of the location of state agencies in the state office complex.
Called customers to explain routine postal information.
Answered routine postal, factual questions from customers.
Handled mail in compliance with postal service procedures and regulations.
Performed intermediate arithmetic computations accurately.
Made referrals to the appropriate resources when questions were not my responsibility to answer.
Sorted mail rapidly and accurately.
Understood and followed oral or written instructions.
Communicated effectively orally and in writing.
Worked in a high volume production environment.
Delivered products to customers.
Read and understood tabular matter and charts.
Followed quality control standards when processing product.
Established and maintained effective working relationships.
Applied procedures in order to perform a task.
Evaluated information in order to accomplish a task.
Made determinations on a task using information that was given.

SECTION III:

Skills:	None	Level 1	Level 2	Level 3
Mail Sorting
Postal Processing Machinery such as Sorters and Inserters
Operated a Postage Meter
Delivery Experience
Prepared Bulk Mailings
Shipping and Receiving
Data Entry Experience