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Career Opportunity Bulletin

FAMILY INDEPENDENCE UNIT SUPERVISOR

CODE: 506300 PAY GRADE: 24 ($37,003.20– 51,251.20/yr.)

Value of State-paid Health and Dental Insurance: $322.97 biweekly.
Value of State’s share of Employee’s Retirement: 18.46% of pay.

OPENING DATE: February 18, 2008

CLOSING DATE: Until Canceled

Only Employees With Promotional Status In The Department of Health and Human Services May Apply.

JOB DESCRIPTION:

This is administrative work of a supervisory nature in overseeing day-to-day operations of a Regional Family Independence Unit and its assigned staff. Responsibilities include monitoring family independence services, interviewing and selecting staff, determining and implementing corrective action plans for individuals and assigning and adjusting workloads and staffing patterns.

MINIMUM REQUIREMENTS:

To qualify, you must have a Bachelors Degree from an accredited educational institution in Public or Business Administration, Social Work, one of the social sciences, or a related field and two (2) years experience in social services work providing direct assistance to groups or individuals, or deciding client eligibility for financial assistance. Equivalent experience may be substituted for education on a year-for-year basis.

GENERAL INFORMATION:

The Department of Health & Human Services, Office of Integrated Access & Support (formerly the Bureau of Family Independence) has a vacancy in Augusta, Maine.
You must complete the on-line application for this job title. Paper applications will not be accepted for this job title.
Qualified applicants will be placed on a special Employment Register which will be used to fill this and any future vacancies statewide. You must submit a completed application for this position even if you are currently on any other register.
Your application evaluation results will be e-mailed to the address you use to login to your online account.

TYPICAL DUTIES in this job classification include:

Reviews and assesses program reports, case records, and unit activities.
Supervises unit employees, assesses and evaluates worker performance, trains new employees, and corrects worker deficiencies where occurring.
Reviews, analyzes, comments on, and implements new or proposed program policies, procedures, rules, and regulations.
Receives, reviews, and resolves complaints concerning unit activities.
Reviews and assesses requests for fair hearings, reviews case findings, and resolves difficult issues.

TESTING PROCEDURE:

The information you provide in your application and Supplemental Qualifications Form will be compared to criteria developed by experts who are familiar with this job and its requirements and converted to a numerical score.

The Bureau of Human Resources reserves the right to use any other selection devices necessary in order to identify those candidates who are most qualified.

APPLICATION INFORMATION:

You must complete the on-line application by logging on to our Web Page (www.maine.gov/bhr/state_jobs), clicking the Open Competitive Jobs link, and clicking Apply Now under this job title.

PAPER APPLICATIONS WILL NOT BE ACCEPTED FOR THIS JOB TITLE.The Bureau of Human Resources is unable to provide copies of submitted materials.

Maine State Government is an Equal Opportunity/Affirmative Action Employer

SUPPLEMENTAL QUALIFICATIONS FORM

(This form must accompany your application.)

FAMILY INDEPENDENCE UNIT SUPERVISOR (506300)

APPLICANT’S NAME:_________________________________________________________________

INSTRUCTIONS:

Your responses on this form will be the basis making a numerical evaluation of your background training and experience (your final score).
False or misleading statements may result in rejection of your Application for Employment or dismissal from Maine State Service if selected.
Statements made on this form and in your application are subject to verification by the Bureau of Human Resources and the Appointing Authority.

Please check all that apply:

Work Experience Guidelines for this section ONLY:
- Work experience must be full time equivalent (40 Hours/Week).
- To convert credit hours to months of experience use the following calculations:
  Total Credit Hours ÷ 2.5 = Months of Experience.

Check Here if this experience applies to you.	Work Experience	Please list Employer Number or School from your employment application, where you gained this experience.
	I have a Bachelors Degree in Public or Business Administration, Social Work, one of the social sciences, or a related field –AND- at least two (2) years of experience in social services work providing direct assistance to groups or individuals, or deciding client eligibility for financial assistance.
	I have an Associates Degree in Public or Business Administration, Social Work, one of the social sciences, or a related field. –AND- at least four (4) years of experience in social services work providing direct assistance to groups or individuals, or deciding client eligibility for financial assistance.
	I have at least six years of experience in social services work providing direct assistance to groups or individuals or deciding client eligibility for financial assistance.
	I have less than six (6) years of combined education and experience in social services work providing direct assistance to groups or individuals or deciding client eligibility for financial assistance.

Please check the appropriate box for each statement below:

Directions: Indicate skill level by marking the appropriate boxes for each item listed. Be sure to indicate the where you gained this knowledge or ability (i.e. the employer number from your employment application, or school you attended).

Definitions:

None	-	I have no training, education, or experience in this area.

Level 1	-	I have successfully completed training or coursework in this area, but I have no experience performing this task -OR- have some experience performing this task under close supervision.

Level 2	-	I have experience performing this task and am fully capable of performing this task independently.

Level 3	-	I have experience performing this task independently and have trained staff or provided assistance to other staff in this area.

Work Experience	None	Level 1	Level 2	Level 3	Please list Employer Number or School from your employment application, from which you gained this experience.
I have reviewed and assessed available family independence reports, case records, and program data to monitor, coordinate, and supervise staff and operations.
I have assessed and responded to client complaints and concerns.
I have provided information to public and private agencies to ensure understanding of programs, policies, and changes which impact clients or service providers.
I have assisted staff in case preparation.
I have approved cases for fraud hearings and/or referral for prosecution, and overseen and approved subsequent overpayment recovery.
I have experience applying the various factors considered in determining family independence or support program eligibility.
I am familiar with the Department of Health & Human Services goals and objectives.
I have prepared and presented training or orientation programs.
I have reviewed and analyzed family independence program activity data, information, and subordinate staff case records to monitor program services.
I have supervised employees including responsibility for hiring, firing, and performance evaluations.
I have experience dealing with very difficult and/or angry people, and diffusing those situations.

Computer Experience	None	Level 1	Level 2	Level 3	Please list Employer Number or School from your employment application, from which you gained this experience.
Word
Excel
Access
PowerPoint
Web-based client eligibility systems