BUC - Contact Us

Memorial Day and Payment Delay

Due to banks being closed on the Memorial Day holiday, unemployment claims without any eligibility issues that are filed on May 25, 26 or 27 won't be processed until Tuesday, May 28. Please plan for this delay.


Telephone Number for New Claims & Weekly Certifications

  • Toll-Free: 1-800-593-7660 (Customer service available Mon-Fri, 8:00 a.m. to 12:30 p.m.)
  • TTY/Relay for Deaf and hard of hearing: Maine relay 711

Other benefits questions

  • Benefits Services Division, 47 State House Station, Augusta, ME 04333-0047
    • General: 1-800-593-7660 Fax (207) 287-8351
    • Overpayment Collections/Offsets/Fraud: (207) 621-5154
    • Employer Questions re Charges: (207) 621-5120
  • Special Programs Unit, 47 State House Station Augusta ME, 04333-0047
    • Tel:  (207) 621-5101
    • Fax:  (207) 287-3395
  • Mailing Address for Unemployment Claims Center
    • Augusta Claim Center 97 State House Station Augusta, ME 04333-0097 
      Fax: (207) 287-5905 or (207) 626-6231

Employer Services Division (UI taxes)

  • 47 State House Station, Augusta, ME 04333-0047
  • Phone (207) 621-5120 or Toll Free 844-754-3508
  • Fax (207) 287-3733
  • Email division.uctax@maine.gov

Division of Administrative Hearings (DAH)

  • 30 State House Station, Augusta, ME 04333-0030
  • Phone (207) 621-5001
  • Fax (207) 287-5949
  • Email admin.hearings@maine.gov

Unemployment Insurance Commission (UIC)

  • 57 State House Station, Augusta, ME 04333-0057
  • Phone (207) 623-6786
  • Fax (207) 287-4554

For technical assistance, please contact the Work Search and Technical Support line at 207-623-6765, Mon-Fri, 8:00 a.m. to 5:00 p.m.