BUC - Contact Us

ReEmployME will undergo maintenance on Thursday, 04/22/2021

ReEmployME will undergo maintenance beginning on Thursday, 04/22/2021 for approximately 7 hours, 7:30 pm EDT to 2:30 am EDT on Friday, 04/23/2021. ReEmployME online accounts, filing and the automated phone filing system will be unavailable during this time. Please plan accordingly.

Unemployment $10,200 Tax Exemption

Unemployment $10,200 Tax Exemption: If you have an annual income of less than $150,000, regardless of filing status, recently enacted legislation exempts up to $10,200 in unemployment benefits from both federal and state income tax for tax year 2020.

If you received unemployment benefits in 2020, Maine Revenue Services has put out information and instructions on how you may be eligible to claim this exemption from both Maine and federal income tax: https://www.maine.gov/revenue/tax .

If you are using a smartphone to view the website, you may need to zoom out to see the complete set of instructions.

If You Filed Your Claim a Year Ago - New Benefit Year

COVID-19 has created the need for extended unemployment, and there are now a number of people who are coming to the end of their benefit year.

If you filed your unemployment claim a year ago, your benefit year may be expiring soon. A benefit year is the 52-week period following the date you filed your initial claim. For example, if you filed your claim in March 2020, your benefit year would end in March 2021 and a new one would need to be established if you are still eligible to collect benefits. The Department will need to review your claim to determine whether you qualify for regular unemployment benefits on this new benefit year, especially if you are currently collecting on one of the federal programs.

What do you need to know?

Federal and state law requires the Department to determine whether you are eligible for regular state unemployment benefits on a new benefit year. For some, a new benefit year will be automatically established. Others will receive a system prompt to file a new benefit if the prior one has expired. If you are receiving benefits through PUA or PEUC, the system will in most cases complete the eligibility review automatically. If you do not qualify for state unemployment, you will receive a denial letter for state unemployment benefits on the new benefit year and continue to receive benefits through the federal program until you have exhausted them or the program ends.

If you worked since you filed your claim last year, have out of state wages, Federal Civilian wages, Military wages, or have been on Workshare within the past year, your claim may require additional review to determine eligibility.

What are the next steps?

If the system prompts you to file a new benefit year, from your account, please navigate to "Unemployment Claim" and File Unemployment Claim to complete this process. We recommend you do so as soon as you receive the notification to avoid missing out on eligible claim weeks.

Make sure you continue to file your weekly claims for benefits, even if an eligibility review is pending. If otherwise eligible we will process all eligible pending weeks for payment once the review is completed.


Telephone Number for New Claims & Weekly Certifications

  • Toll-Free: 1-800-593-7660 (Customer service available Mon-Fri, 8:00 a.m. to 12:15 p.m.)
  • TTY/Relay for Deaf and hard of hearing: Maine relay 711

Other benefits questions

  • Benefits Services Division, 47 State House Station, Augusta, ME 04333-0047
    • General: 1-800-593-7660 Fax (207) 287-8351
    • Overpayment Collections/Offsets/Fraud: (207) 621-5154
    • Employer Questions re Charges: (207) 621-5120
  • Special Programs Unit, 47 State House Station Augusta ME, 04333-0047
    • Tel:  (207) 621-5101
    • Fax:  (207) 287-3395
  • Mailing Address for Unemployment Claims Center
    • Augusta Claim Center 97 State House Station Augusta, ME 04333-0097 
      Fax: (207) 287-5905 or (207) 626-6231

Employer Services Division (UI taxes)

  • Augusta
    • 47 State House Station, Augusta, ME 04333-0047
    • Phone (207) 621-5120 or Toll Free 844-754-3508
    • Fax (207) 287-3733
    • Email division.uctax@maine.gov
  • Lewiston (207) 753-9088
  • Portland (207) 822-3303
  • Saco (207) 286-2677

Division of Administrative Hearings (DAH)

  • 30 State House Station, Augusta, ME 04333-0030
  • Phone (207) 621-5001
  • Fax (207) 287-5949
  • Email admin.hearings@maine.gov

Unemployment Insurance Commission (UIC)

  • 57 State House Station, Augusta, ME 04333-0057
  • Phone (207) 623-6786
  • Fax (207) 287-4554

  • 47 State House Station, Augusta, ME 04333-0047
    • General: (207) 621-5100 Fax (207) 287-8351
    • Overpayment Collections/Offsets: (207) 621-5154
    • Combined Wage Claims and Federal Programs: (207) 626-6225
    • Trade Act, Maine Enterprise Program (MEO): (207) 623-7964
    • Fraud Investigations: (207) 621-5119
    • Employer Questions re Charges: (207) 621-5100

Toll-Free: 1-800-593-7660 (Customer service available Mon-Fri, 8:00 a.m. to 12:15 p.m.)
TTY/Relay for Deaf and hard of hearing: Maine relay 711

  • Mailing Addresses for Unemployment Claims Centers
    • Augusta Claim Center
      97 State House Station
      Augusta, ME 04333-0097
      Fax: (207) 287-5905
    • Special Programs Unit
      47 State House Station
      Augusta ME, 04333-0047
      Tel: (207) 621-5101
      Fax: (207) 287-339


For technical assistance, please contact the Work Search and Technical Support line at 207-623-6765, Mon-Fri, 8:00 a.m. to 5:00 p.m.