BUC - Contact Us

Unemployment claims are receiving an additional review due to possible fraud.

The Department held the payment of benefits last week while it reviewed claims for potential fraud. Many of those weekly payments were released last Thursday. However, the review of claims has continued in to this week. People whose claims have not yet released do show a status of paid, but with a date of 9/9/9999. This means that the Department is still reviewing the claim and that the payment has not yet been released. When payment is made, the date will be changed to the appropriate date.


Telephone Number for New Claims & Weekly Certifications

  • Toll-Free: 1-800-593-7660 (Customer service available Mon-Fri, 8:00 a.m. to 12:15 p.m.)
  • TTY/Relay for Deaf and hard of hearing: Maine relay 711

Other benefits questions

  • Benefits Services Division, 47 State House Station, Augusta, ME 04333-0047
    • General: 1-800-593-7660 Fax (207) 287-8351
    • Overpayment Collections/Offsets/Fraud: (207) 621-5154
    • Employer Questions re Charges: (207) 621-5120
  • Special Programs Unit, 47 State House Station Augusta ME, 04333-0047
    • Tel:  (207) 621-5101
    • Fax:  (207) 287-3395
  • Mailing Address for Unemployment Claims Center
    • Augusta Claim Center 97 State House Station Augusta, ME 04333-0097 
      Fax: (207) 287-5905 or (207) 626-6231

Employer Services Division (UI taxes)

  • Augusta
    • 47 State House Station, Augusta, ME 04333-0047
    • Phone (207) 621-5120 or Toll Free 844-754-3508
    • Fax (207) 287-3733
    • Email division.uctax@maine.gov
  • Lewiston (207) 753-9088
  • Portland (207) 822-3303
  • Saco (207) 286-2677

Division of Administrative Hearings (DAH)

  • 30 State House Station, Augusta, ME 04333-0030
  • Phone (207) 621-5001
  • Fax (207) 287-5949
  • Email admin.hearings@maine.gov

Unemployment Insurance Commission (UIC)

  • 57 State House Station, Augusta, ME 04333-0057
  • Phone (207) 623-6786
  • Fax (207) 287-4554

  • 47 State House Station, Augusta, ME 04333-0047
    • General: (207) 621-5100 Fax (207) 287-8351
    • Overpayment Collections/Offsets: (207) 621-5154
    • Combined Wage Claims and Federal Programs: (207) 626-6225
    • Trade Act, Maine Enterprise Program (MEO): (207) 621-5103
    • Fraud Investigations: (207) 621-5119
    • Employer Questions re Charges: (207) 621-5100

Toll-Free: 1-800-593-7660 (Customer service available Mon-Fri, 8:00 a.m. to 12:15 p.m.)
TTY/Relay for Deaf and hard of hearing: Maine relay 711

  • Mailing Addresses for Unemployment Claims Centers
    • Augusta Claim Center
      97 State House Station
      Augusta, ME 04333-0097
      Fax: (207) 287-5905
    • Special Programs Unit
      47 State House Station
      Augusta ME, 04333-0047
      Tel: (207) 621-5101
      Fax: (207) 287-339


For technical assistance, please contact the Work Search and Technical Support line at 207-623-6765, Mon-Fri, 8:00 a.m. to 5:00 p.m.