BUC - Contact Us

ReEmployME will undergo maintenance on Thursday, 02/20/2020

ReEmployME will undergo maintenance beginning on Thursday, 02/20/2020 for approximately 7 hours, 7:30 pm EST to 2:30 am EST on Friday, 02/21/2020. ReEmployME online accounts, filing and the automated phone filing system will be unavailable during this time. Please plan accordingly.


Form 1099G for calendar year 2019 is scheduled for mailing on January 23, 2020 to all who received unemployment insurance benefits or repaid a benefit overpayment in 2019. The form includes the amount of benefits paid and other information to meet Federal, State, and personal income tax needs for the tax year.

The 1099G information will be available for viewing after 12 noon on January 23, 2020 at: https://reemployme.maine.gov/accessme/faces/login/login.xhtml . Log in to your online account and select "View/Print 1099" from the main menu at the top.

If you do not receive form 1099G within a reasonable period of time, your quickest option is to print the 1099G form from your ReEmployME account. Free computer and print services for this and job search activities are available at your local Department of Labor CareerCenter. For a list of CareerCenters near you, please visit http://www.mainecareercenter.gov/locations/index.shtml .

Important Notice: Unemployment Notice of Contribution Rates for 2020

Maine Department of Labor, Bureau of Unemployment Compensation Notice of Contribution Rate for 2020 were mailed on December 20, 2019.

It has been brought to our attention that the rate, in the upper right-hand corner of page 2, is covered by a 2D barcode.

Please be advised that we are working to get corrected notices mailed. In the interim your rate can be accessed by logging into your portal account at https://www.maine.gov/reemployme/

We apologize for any inconvenience this may have caused.

Unemployment Insurance benefits account password guidance

One of the most common issues we encounter are account password resets or claimants being locked out of their account. Currently you have two attempts available to enter your password correctly. If you fail to provide the correct password a third consecutive time, your account will be locked and can only be unlocked by an unemployment representative.

If you have activated the email address associated with the account when the account was created, please use the "Forgot Password" link underneath the login boxes to have a new temporary password generated, which will be sent to the email address on file. You will be able to use this temporary password to log in and will be prompted to set up a new password, personal to you, at that time.

For more information, please visit the ReEmployME Login Information page at https://www.maine.gov/unemployment/remelogin/

Unemployment Insurance contact

Please note that the unemployment office is currently starting the busiest time of the year due to seasonal lay-offs. In order to speak with an unemployment representative, please call our toll-free number at 1-800-593-7660, Monday through Friday between 8: 00 AM and 12: 15 PM. You may need to try calling multiple times to get in the queue. Once in the queue, do not disconnect the call. Your call will be answered in the order in which it was received. Disconnecting the call and calling back in will mean losing your place in the queue.

If you have already submitted an electronic inquiry or request for contact through the Contact Us link, please note that these will be addressed in the order in which they were received. Response times currently may exceed 48-72 hours. We apologize for the inconvenience.

Telephone Number for New Claims & Weekly Certifications

  • Toll-Free: 1-800-593-7660 (Customer service available Mon-Fri, 8:00 a.m. to 12:15 p.m.)
  • TTY/Relay for Deaf and hard of hearing: Maine relay 711

Other benefits questions

  • Benefits Services Division, 47 State House Station, Augusta, ME 04333-0047
    • General: 1-800-593-7660 Fax (207) 287-8351
    • Overpayment Collections/Offsets/Fraud: (207) 621-5154
    • Employer Questions re Charges: (207) 621-5120
  • Special Programs Unit, 47 State House Station Augusta ME, 04333-0047
    • Tel:  (207) 621-5101
    • Fax:  (207) 287-3395
  • Mailing Address for Unemployment Claims Center
    • Augusta Claim Center 97 State House Station Augusta, ME 04333-0097 
      Fax: (207) 287-5905 or (207) 626-6231

Employer Services Division (UI taxes)

  • Augusta
    • 47 State House Station, Augusta, ME 04333-0047
    • Phone (207) 621-5120 or Toll Free 844-754-3508
    • Fax (207) 287-3733
    • Email division.uctax@maine.gov
  • Lewiston (207) 753-9088
  • Portland (207) 822-3303
  • Saco (207) 286-2677

Division of Administrative Hearings (DAH)

  • 30 State House Station, Augusta, ME 04333-0030
  • Phone (207) 621-5001
  • Fax (207) 287-5949
  • Email admin.hearings@maine.gov

Unemployment Insurance Commission (UIC)

  • 57 State House Station, Augusta, ME 04333-0057
  • Phone (207) 623-6786
  • Fax (207) 287-4554

  • 47 State House Station, Augusta, ME 04333-0047
    • General: (207) 621-5100 Fax (207) 287-8351
    • Overpayment Collections/Offsets: (207) 621-5154
    • Combined Wage Claims and Federal Programs: (207) 626-6225
    • Trade Act, Maine Enterprise Program (MEO): (207) 621-5103
    • Fraud Investigations: (207) 621-5119
    • Employer Questions re Charges: (207) 621-5100

Toll-Free: 1-800-593-7660 (Customer service available Mon-Fri, 8:00 a.m. to 12:15 p.m.)
TTY/Relay for Deaf and hard of hearing: Maine relay 711

  • Mailing Addresses for Unemployment Claims Centers
    • Augusta Claim Center
      97 State House Station
      Augusta, ME 04333-0097
      Fax: (207) 287-5905
    • Special Programs Unit
      47 State House Station
      Augusta ME, 04333-0047
      Tel: (207) 621-5101
      Fax: (207) 287-339

For technical assistance, please contact the Work Search and Technical Support line at 207-623-6765, Mon-Fri, 8:00 a.m. to 5:00 p.m.