Americans With Disabilities Act / Civil Rights Compliance
The rights of people served by the Department of Health and Human Services are protected by the Maine Human Rights Act, and several federal laws, including Title VI of the Civil Rights Act of 1964, Title II of the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title IX of the Educational Amendments of 1972, and the Age Discrimination Act of 1975.
Under these laws, the Department may not discriminate based on a person's disability, race, color, sex, gender, sexual orientation, age, national origin, religious or political belief, ancestry, familial or marital status, genetic information, association, or previous assertion of a claim or right.
Language Assistance Services
The Maine Department of Health and Human Services is committed to providing services that are accessible to people who have Limited English Proficiency (LEP) and individuals with disabilities that affect communication. For LEP individuals seeking services from DHHS, qualified interpreters are available (at no cost to the individual) to help communicate with the Department. For individuals with disabilities affecting communication seeking services from DHHS, auxiliary aids and services are available (at no cost to the individual) to help communicate with the Department.
Any Department staff or the ADA/Civil Rights Coordinator will assist you with arranging for interpreters or auxiliary aids and services.
More information is available on the language assistance services page.
Civil Rights Complaints
You have the right to file a complaint with the Department if you believe the Department has discriminated against you, or someone you know, based on disability, race, color, sex, gender, sexual orientation, age, national origin, religious or political belief, ancestry, familial or marital status, genetic information, association, or previous assertion of a claim or right.
More information is available on the civil rights complaint process page.
Title II, Americans with Disabilities Act Reasonable Modification Requests
The Department of Health and Human Services is committed to making reasonable modifications to its policies, programs, services, and activities when the modifications are necessary to avoid discrimination on the basis of disability, unless the modification fundamentally alters the nature of the policy, program, service, or activity, or causes an undue financial or administrative burden
More information is available on the ADA modification process page.
- Civil Rights Complaint Policy (PDF)
- Title II ADA Reasonable Modification Policy (PDF)
- Non-discrimination Notice (Word)
- DHHS Language Access Policy 01-03 (PDF)