RCC are now embedded in Zoom meetings! August 2022
Learn more: Embedded Captions for a Zoom Meeting
Have you tried IP Relay on the web? August 2022
RCC hours have been extended in Maine! January 2021
RCC is now available: Mo-Fr 8AM-8PM, Sat 8AM-2PM (Eastern time zones). Go to the RELAY SERVICES tab for more information.
Disclaimer: RCC and HIPAA December 1, 2020
Disclaimer: For purposes of this Relay Conference Captioning service, Maine Relay and the underlying providers of this service are not a covered entity under the Health Insurance Portability and Accountability Act ("HIPAA").
Message from Sprint March 31, 2020
Due to unexpected higher call volumes, please stay on the line for the next available relay operator. Do not hang up and call back. This will result in longer wait times.
Se encuentra un aumento de llamadas en este momento. Por favor espera en lnea para un operador disponible. No se cuelgue para devolver la llamada porque resultar en tiempos de espera ms largos.
Helpful Tips for Using Your CapTel Phone During Covid-19 March 26, 2020
CapTel users are accustomed to picking up the phone and having an immediate connection. Due to the national public health crisis, however, we are experiencing an unprecedented number of calls that may cause a longer wait time to access a CapTel operator.
Hearing Loss: The Challenges of Hearing Loss and Advances in Hearing Technology & Solutions July 1, 2019
Check out this link to an episode of Maine Public's Maine Calling program where the panel examines the challenges of hearing loss and advances in hearing technology and solutions.
Texting 911 technology helps bridge emergency response gap for Mainers June 17, 2019
Texting 911 became available in Maine in December (2018), and the new technology is helping to bridge a gap in emergency response for many Mainers.
Sprint Selected as State of Maine's Telecommunications Relay Services Provider January 1, 2019
Sprint has been selected to provide Telecommunications Relay Service (TRS) and Captioned Telephone (CapTel) services to the state of Maine, effective January 1. The Maine Telecommunications Relay Service Council (MeTRS) chose Sprint Accessibility technologies for its Maine Relay Service.
Text to 911 is Now Available Throughout Maine December 14, 2018
The Maine Public Utilities Commission (Commission) announced today that text to 911 is now available at all 911 Public Safety Answering Points (PSAPs) throughout Maine.