MaineCare Rate System Reform

Our Goal

To provide a clear and transparent process for MaineCare rate determinations, with opportunities for robust participation from all interested stakeholders.

Get more information on how you can participate and to view our monthly Rate System Reform updates.

We continue to update this page with important dates and progress made on past, current, and future rate determination work. Please check in often, as this site is a work in progress.

Atrezzo Upgrade

On Monday, November 7, 2022, Kepro will upgrade their web-based platform to Atrezzo Next Generation. The Atrezzo Next Generation (ANG) platform is an improved interface with enhanced security features such as Multi-Factor Authentication (MFA).       

Training Plan and Resources       

Proposed Rate Determination Schedule

Pursuant to Public Law 2021 Chapter 639, the Department must annually develop a schedule of rate determination in consultation with the MaineCare Rate Reform Expert Technical Advisory Panel (TAP). The Department must then post the proposed rate determination schedule on its publicly accessible website, provide an opportunity for the public to review and comment on the rate determination schedule, and make available a summary of these comments on its publicly accessible website. 

Leveraging Technology to Improve DHHS Services

Oct 10, 2022

The Maine Department of Health and Human Services (DHHS) remains committed to improving operations to better serve and meet the needs of Maine people. A major component of these efforts is leveraging technologies to upgrade outdated systems, transition paper-based processes online, improve customer service, increase transparency, and inform data-driven policies and service delivery.

The Department has completed several major technology projects to improve access to services and benefits for Maine people, including:

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