Class Details
Title: | Performance Management and Leader Effectiveness |
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Restrictions: | dhhs-supervisors |
Trainers: | Bonnie Tracy |
Date/Time: | March 20, 2019 9am - 4pm |
Hours: | 6 |
Details: | Managing all employees' performance for efficient and effective delivery of work products is the fundamental responsibility of every leader. While planning and program knowledge are important elements in supervision, without excellent communication skill leader effectiveness suffers. In this program, you will learn and demonstrate the advanced communication techniques that produce excellent results through increased employee engagement and motivation. As a result of this training, leaders will be able to: Identify interpersonal issues and apply effective communication skills to address and promote work effectiveness Address conflicts utilizing a collaborative problem solving process Problem solve work issues with employee input Mediate issues between employees to prevent negative effects on the quality of work Develop and maintain strong professional relationships to encourage continued excellent performance |
City: | Augusta |
Location: | DHHS 2 Anthony Ave Pine Tree Room |
Class ID: | C4038 (Reference id: 887538) |
Maximum attendance: | 15 |
Current class status: |