Class Details

Title: Working with Clients in Difficult Circumstances
Trainers: Kate Carnes & Helen Wieczorek
Date/Time: October 7, 2014 9:00am - 3:00pm
Hours: .5 CEU's
Details:

Intended Audience: Department of Health and Human Services employees, Foster and Adoptive Parents and the staff of social service agencies providing services to clients of the Department

People in difficult circumstances share common emotional responses, such as shock and disbelief, confusion, loss of predictability, insecurity and fear. Having difficulty coping and struggling to resolve difficult situations can result in overwhelming emotions. Individuals who serve these clients are often faced with difficult behaviors resulting from these overwhelming emotions.

This program offers techniques and skills for working through the emotions so often presenting as difficult behavior, in order to open the communication necessary to be of assistance to the individuals in the difficult situations. The techniques and skills are equally relevant in working with any individual whose emotion impedes healthy problem solving.

Topics covered will include "button pushing", "mischief", crisis theory, listening, summarizing, setting boundaries and ending abusive discussions.

City: Lewiston
Location:
Class ID: C628 (Reference id: 620888)
Maximum attendance:20
Current class status:
Restrictions:

*Enrolled Students

IDStudentAgencyService Code
621187 Beck-Poland, Sherry L DHHS-OADS-DS 18 Office of Elder and Adult Services
621188 Goodwin, Candy DHS/OADS 18 Office of Elder and Adult Services
621196 Gillespie, Donna M DHHS, OADS 3 Adults with Cognitive & Physical Disabilities
621250 Pappas, Torri-Marie DHHS/OADS 3 Adults with Cognitive & Physical Disabilities
621311 Peters, Tabatha OCFS 7 Child Welfare
621327 Benedix, Kristin DHHS-OADS 3 Adults with Cognitive & Physical Disabilities
621557 Coombs, Beth DHHS 3 Adults with Cognitive & Physical Disabilities
622691 Moisan Allen, Heather DHHS 7 Child Welfare
622722 SAUNDERS, LEA B DHHS-SERVICE CENTER 1 Administrative Services
623826 cribby, Corey DHHS 7 Child Welfare
624332 Frazer, Robert NAMI Maine 24 Adults (Mental Health)
624353 Kelley, Melinda Independence Association 25 Adults (Cognitive and Physical Disabilities)
625389 HILL, DOLORES DHHS-ASPIRE 6 Aspire
625841 Blanchette, Tammy R DHHS 6 Aspire
625944 Stanford, Jennifer Maine Behavioral Healthcare 25 Adults (Cognitive and Physical Disabilities)
627017 Farrand, Nicholas Tri County Mental Health Services 24 Adults (Mental Health)

*Waitlist Students

IDStudentAgencyService Code

(You will be contacted if an opening is available)

*Cancelled Students

IDStudentAgencyService Code