Employee Assistance Program (EAP):  Frequently Asked Questions

I am currently seeing an EAP counselor (prior to March 1, 2014).  How many visits am I eligible for this calendar year?
Members actively engaged in EAP counseling prior to the change on March 1st are eligible for up to 8 counseling visits per calendar year at no cost.

If I call EAP for counseling services on March 1, 2014, how many visits am I eligible for?
You will be eligible for up to 5 visits per calendar year at no cost.

Who is eligible for the services provided by AllOne Health?
State of Maine employees, retirees and members of the household are eligible for the short-term counseling services as well as the legal and financial discount programs..  (Note: Enrollment in the health plan is not required to be eligible for these services.)

I am an active State of Maine employee.  Can I use administrative leave ("admin leave") for my counseling visits?
Administrative leave is granted for up to 5 counseling visits per calendar year. Please note, admin leave is not available for services provided through the legal and financial discount programs.