AUGUSTA – A law sponsored by Rep. Stephan Bunker, D-Farmington, that will strengthen Maine’s emergency response system by extending the probationary period for public safety dispatchers went into effect yesterday.
LD 2090 permits dispatch centers to establish a probationary period for public safety dispatchers of up to one year in order to provide sufficient time for new dispatchers to learn the position, as well as increase retention rates among dispatchers.
“Being a public safety dispatcher can be incredibly taxing,” said Bunker. “In addition to the formal training they receive, they also must build the confidence needed to make difficult decisions in stressful situations. They are the first to field emergency calls, making their role crucial in relaying accurate information to law enforcement. A one-year probationary period will allow them adequate time to learn the ins and outs of the position and to practice a variety of emergency situations.”
The Maine Chiefs of Police Association, which offered testimony in support of the measure, said that dispatchers “must learn to apply complex protocols, operate advanced technology and make rapid decisions under pressure. A one‑year probationary period ensures that dispatchers complete all required certifications, finish in‑house training and have time to demonstrate competency beyond the structured training phase.”
The law was also supported by the Department of Public Safety and the Maine Municipal Association.
Bunker is serving his first term in the Maine House and represents Farmington and Chesterville. He serves on the Criminal Justice and Public Safety Committee and the Agriculture, Conservation and Forestry Committee.
Contact:
Brian Lee (Bunker) | 305-965-2744
