Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Travelator
  • Street Address: 1100 Sullivan Avenue
  • City: Daly City
  • State, or Country if outside the US: CA
  • Zip Code: 94017

Submitted By

  • Name: Daniel Skaggs
  • Title: Senior Vice President, Head of Product Management
  • Firm name (if different than entity):
  • Telephone Number: (651) 281-2172
  • Email Address: dskaggs@travelbank.com
  • Relationship to entity whose information was compromised: Senior Vice President

Breach Information

  • Total number of persons affected (including residents): 419
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: December 21, 2024
  • Date Breach Discovered: December 22, 2024
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: January 27, 2025
  • Copy of notice to affected Maine residents: Travelator_Individual_Privacy_Notification.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 1 Year