Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: AlohaCare
  • Street Address: 1357 Kapi`olani Blvd., Suite G101
  • City: Honolulu
  • State, or Country if outside the US: HI
  • Zip Code: 96814

Submitted By

  • Name: Kamran Salour
  • Title: Partner
  • Firm name (if different than entity): Lewis Brisbois Bisgaard & Smith
  • Telephone Number: 7149663184
  • Email Address: kamran.salour@lewisbrisbois.com
  • Relationship to entity whose information was compromised: Counsel

Breach Information

  • Total number of persons affected (including residents): 12982
  • Total number of Maine residents affected: 21
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 05/31/2023
  • Date Breach Discovered: 10/17/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 11/03/2023
  • Copy of notice to affected Maine residents: AlohaCare - Consumer Notification Letter.pdf
    AlohaCare - Maine Regulatory Notification Letter.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months via TransUnion and offering credit monitoring, dark web monitoring $1M insurance policy, fully-managed identity protection services