Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Total Wireless
  • Street Address: 9700 Northwest 112 Ave.
  • City: Miami
  • State, or Country if outside the US: FL
  • Zip Code: 33178

Submitted By

  • Name: Lisa Sotto
  • Title: Partner
  • Firm name (if different than entity): Hunton Andrews Kurth LLP
  • Telephone Number: (212) 309-1223
  • Email Address: lsotto@hunton.com
  • Relationship to entity whose information was compromised: Outside Counsel

Breach Information

  • Total number of persons affected (including residents): 8583
  • Total number of Maine residents affected: 13
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 11/18/2025
  • Date Breach Discovered: 12-10-2025
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 01/09/2026
  • Copy of notice to affected Maine residents: EXPERIAN_Job48255d18_VER_L01_DBM-5461_SAS_1.pdf
  • Date of any previous (within 12 months) breach notifications: N/A
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Total Wireless has arranged with Experian to offer affected individuals with complimentary credit monitoring and identity restoration services for 12 months.