Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Cayan, LLC
  • Street Address: 1 Federal Street Second Floor
  • City: Boston
  • State, or Country if outside the US: MA
  • Zip Code: 02110

Submitted By

  • Name: James Harvey
  • Title: partner
  • Firm name (if different than entity): Alston & Bird LLP
  • Telephone Number: 404-881-7328
  • Email Address: jim.harvey@alston.com
  • Relationship to entity whose information was compromised: outside counsel

Breach Information

  • Total number of persons affected (including residents): 4,892
  • Total number of Maine residents affected: 10
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 10/29/2020-11/18/2020
  • Date Breach Discovered: approximately 3/15/2021
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 4/22/2021
  • Copy of notice to affected Maine residents: April 22 2021 - Letter - Template 4 - Redacted.pdf
    April 22 2021 - Letter - Template 1 - Redacted.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Credit monitoring and identity theft protection services for two years at no charge via Equifax.