Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Memberclose LLC
  • Street Address: 845 Donald Lynch Blvd.
  • City: Marlborough
  • State, or Country if outside the US: MA
  • Zip Code: 01752

Submitted By

  • Name: Colin Battersby
  • Title: Mr.
  • Firm name (if different than entity): McDonald Hopkins
  • Telephone Number: (248) 593-2952
  • Email Address: cbattersby@mcdonaldhopkins.com
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 4845
  • Total number of Maine residents affected: 48
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 10292025-10302025
  • Date Breach Discovered: 12-15-2025
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 01/15/2026
  • Copy of notice to affected Maine residents: MemberClose_-_Redacted_AG_Letter_37398854v1.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Kroll/Credit Monitoring