Office of the Maine Attorney General

HomeNews and Library → Data Breach Notices

Data Breach Notices

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: The Northwestern Mutual Life Insurance Company
  • Street Address: 720 E. Wisconsin Ave
  • City: Milwaukee
  • State, or Country if outside the US: United States
  • Zip Code: 53202

Submitted By

  • Name: Stephanie Crites
  • Title: Assistant Director - Incident Response
  • Firm name (if different than entity):
  • Telephone Number: 4146656263
  • Email Address: stephaniecrites@northwesternmutual.com
  • Relationship to entity whose information was compromised: Employee

Breach Information

  • Total number of persons affected (including residents): 24,518
  • Total number of Maine residents affected: 28
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 10/29/2023 - 11/02/223
  • Date Breach Discovered: 01/29/2024
  • Description of the Breach:
    • Other
    • If other, please specify: Third-party service provider systems breach
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 02/16/2024
  • Copy of notice to affected Maine residents: Newport - IMS Security Event Participant Proactive Notice Letter.pdf
  • Date of any previous (within 12 months) breach notifications: 08/07/2023, 2/07/2024
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 Months; Experian; IdentityWorks – Identity protection support focused on immediate identification and resolution of identity theft. In the event compromise of personal information is confirmed, Newport has agreed to send a supplemental notice letter offering a total of at least 24 months of credit monitoring to all impacted individuals. NM is proactively monitoring and prepared to respond as new information from Newport or IMS becomes available to us.

Credits

InforME logo

Copyright  © 2026
All rights reserved.

Accessibility

If content on this page is inaccessible and you would like to request the information in a different format, please contact (207) 626-8800 and it will be provided to you.