Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Cross Financial Corp.
  • Street Address: 491 Main Street
  • City: Bangor
  • State, or Country if outside the US: ME
  • Zip Code: 04401

Submitted By

  • Name: Matthew Cobb
  • Title: SVP, General Counsel
  • Firm name (if different than entity):
  • Telephone Number: (207) 404-5381
  • Email Address: Matthew.Cobb@CrossAgency.com
  • Relationship to entity whose information was compromised: SVP, General Counsel

Breach Information

  • Total number of persons affected (including residents): 113
  • Total number of Maine residents affected: 111
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 09/02/2025
  • Date Breach Discovered: 10-13-2025
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 11/12/2025
  • Copy of notice to affected Maine residents: Notice_of_Data_Event_-_Cross_Financial_Corporation_-_ME.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, Kroll, credit monitoring and identity protection services