Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Members Trust Company
  • Street Address: 14055 Riveredge Drive
  • City: Tampa
  • State, or Country if outside the US: FL
  • Zip Code: 33637

Submitted By

  • Name: Pasha Sternberg
  • Title: Principal
  • Firm name (if different than entity): Polsinelli LLP, 2049 Century Plaza East, Ste 2900, Los Angeles, CA 90067
  • Telephone Number: (310) 229-1335
  • Email Address: psternberg@polsinelli.com
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 11,854
  • Total number of Maine residents affected: 7
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: September 01, 2023
  • Date Breach Discovered: January 30, 2024
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: November 19, 2024
  • Copy of notice to affected Maine residents: Members_Trust_-_Adult_1YR_CM.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, Experian, IdentityWorks Credit3B