Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Acclivity Financial, LLC, a subsidiary of Citizens Bank, a Tennessee banking corporation
  • Street Address: 6350 Lake Oconee Parkway, Suite 100 PMB 141
  • City: Greensboro
  • State, or Country if outside the US: Georgia
  • Zip Code: 30642

Submitted By

  • Name: Lawrence R. Sommerfeld
  • Title: Partner
  • Firm name (if different than entity): Alston & Bird, LLP
  • Telephone Number: 404-881-7455
  • Email Address: larry.sommerfeld@alston.com
  • Relationship to entity whose information was compromised: Outside Counsel

Breach Information

  • Total number of persons affected (including residents): 2695
  • Total number of Maine residents affected: 5
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 10/02/2020; 10/15/2020; 10/16/2020
  • Date Breach Discovered: 01/07/2021
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 04/16/2021
  • Copy of notice to affected Maine residents: Template 1_CA-Non-CA Draft Individual V3 (1).pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Complimentary credit monitoring, identity theft protection, and Dark Web monitoring services is being provided for two (2) years through Identity Theft Guard Solutions.