Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Diligent Delivery Systems
  • Street Address: 9200 Derrington Rd
  • City: Houston
  • State, or Country if outside the US: TX
  • Zip Code: 77064

Submitted By

  • Name: Alyssa Watzman
  • Title: Partner
  • Firm name (if different than entity): Constangy, Brooks, Smith & Prophete LLP
  • Telephone Number: (720) 536-3234
  • Email Address: awatzman@constangy.com
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 10545
  • Total number of Maine residents affected: 11
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: July 08, 2024
  • Date Breach Discovered: October 25, 2024
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: November 05, 2024
  • Copy of notice to affected Maine residents: Diligent_-_Adult_Template_Notification_Letter__Static_Proof_R4.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, IDX by Zerofox, 24 months of credit and CyberScan dark web monitoring, a $1,000,000 insurance reimbursement policy, and fully managed identity theft recovery services.