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Data Breach Notifications
Entity Information
- Type of Organization: Other Commercial
- Entity Name: Norwex USA, Inc.
- Street Address: 800 W. Bethel Road Suite 100
- City: San Francisco
- State, or Country if outside the US: CA
- Zip Code: 75019
Submitted By
- Name: Ella Noll
- Title: Associate
- Firm name (if different than entity):
- Telephone Number: (415) 828-0383
- Email Address: ella.noll@bakermckenzie.com
- Relationship to entity whose information was compromised: Outside Counsel
Breach Information
- Total number of persons affected (including residents): 1
- Total number of Maine residents affected: 1
- If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
- Date(s) Breach Occured: December 11, 2024
- Date Breach Discovered: December 15, 2024
- Description of the Breach:
- External system breach (hacking)
- Information Acquired - Name or other personal identifier in combination with:
Notification and Protection Services
- Type of Notification: Electronic
- Date(s) of consumer notification: December 23, 24
- Copy of notice to affected Maine residents: FINAL_-_2024-12-23_-_Notification_to_Data_Subjects.pdf
- Date of any previous (within 12 months) breach notifications:
- Were identity theft protection services offered: Yes
- If yes, please provide the duration, the provider of the service and a brief description of the service: Yes, 24-months. CyEx Identity Defense credit monitoring helps detect possible misuse of an individual's personal information, provides them with identity protection support and helps with resolution of identity theft. Its services include 1-bureau credit monitoring, monthly credit score, score tracker, high risk transaction monitoring, authentication alerts, and identity restoration support.