STATE OF MAINE MAINE LABOR RELATIONS BOARD Case No. 80-09 ____________________________________ ) MAINE STATE EMPLOYEES ASSOCIATION, ) ) Complainant, ) ) v. ) DECISION AND ORDER ) STATE OF MAINE, ) ) Respondent. ) ____________________________________) On October 12, 1979, the Maine State Employees Association ("MSEA") filed a prohibited practice complaint against the State of Maine ("State"), and a motion for accelerated action on the case. The State filed its response to the complaint and a counterclaim against MSEA on October 29, 1979. A motion to amend the response was filed by the State on October 31, 1979. MSEA filed an amended complaint on November 2, 1979. A stipulation of many of the facts of the case was filed by the parties on October 24, 1979. In light of the allegations contained in the complaint, the Maine Labor Relations Board ("Board") decided, pursuant to Rule 4.13 of its Rules and Procedures, 12-180 CMR Chapt. 4 4.13, to expedite the hearing of the case. A prehearing conference was held October 31, 1979, Alternate Chairman Gary F. Thorne presiding. On November 2, 1979, Alternate Chairman Thorne issued a Pre-Hearing Conference Memorandum and Order, the contents of which are incorporated herein by reference. A hearing on the case was held on November 7, 1979, Chairman Edward H. Keith presiding, with Don R. Ziegenbein, Employer Representative, and Wallace J. Legge, Employee Representative. The parties were afforded full opportunity to introduce evidence and cross-examine witnesses. At the conclusion of the testimony the parties engaged in oral argument on the issues raised by the case. Briefs were filed and have been considered by the Board. JURISDICTION Neither party has challenged the jurisdiction of the Maine Labor Relations Board in this matter, and we conclude that the Board has juris- diction to hear and render a decision and order in this case as provided in 26 M.R.S.A. 979-H. FINDINGS OF FACT 1. Complainant MSEA is a state employee organization and a bargaining agent within the ,meaning of 26 M.R.S.A. 979-H(2). Respondent State is the public employer within the meaning of 26 M.R.S.A. 979-H(2). 2. MSEA is the certified/recognized bargaining anent for five state employee bargaining units, including the Administrative Services; -1- ______________________________________________________________________________ Operations, Maintenance and Support Services; Law Enforcement Services; Professional and Technical Services; and Supervisory Services bargaining units. On May 23, 1979, MSEA and the State entered into collective bargaining agreements for each of the five bargaining units. The agreements presently are in effect and are due by their terms to expire June 30, 1980. 3. On October 10, 1979, MSEA and the State commenced negotiations for successor agreements for the Administrative; Operations, Maintenance and Support; Law Enforcement; and Professional and Technical units. The State proposed 12 ground rules to govern the conduct of negotiations at the October 10th session. Agree- ment was reached on 9 of the proposed ground rules, after some of the proposed rules had been modified. MSEA then proposed as an additional ground rule that the parties agree that neither would use a stenographer at the bargaining sessions. The State rejected this proposed rule, advising MSEA that a secretary from the Governor's Office of Employee Relations was a member of the State's bargaining team, and would continue to take stenographic notes at future bargaining sessions as the State saw fit. The State informed MSEA that the secretary was not capable of taking verbatim notes, and that the notes were used for reference pur- poses. MSEA stated that it would have to tape record the sessions in order to equalize the situation. 4. Present at the October 10th session as a member of the State's bargaining team was Judith Gribbin, a secretary in the Governor's Office of Employee Relations. Gribbin's primary function as a bargaining team member is to take notes on the main points raised during negotiations. Gribbin, who has not been trained as a court reporter, has stenographic skills and uses standard shorthand when taking notes. She is not capable of taking a verbatim record of the sessions, and has been instructed by the Director of the Office of Employee Relations not to attempt to take verbatim notes. Gribbin took shorthand notes throughout the October 10th bargaining session. 5. During negotiations between MSEA and the State for the collective bargaining agreements due to expire June 30, 1980, the State on occasion had present a secretary who took stenographic notes. These were non-verbatim notes which sometimes were typed subsequent to the bargaining session. Only one set of the notes were kept, in a file in the Office of Employee Relations. The notes are available for reference by persons who seek to ascertain the intent of particu- lar provisions in the agreements. These notes have never been pre- sented in any forum as a verbatim record of the negotiations. 6. MSEA produced a tape recorder at the commencement of the afternoon session on October 10th. The State declined to agree to the use of the tape recorder, and a discussion ensued about possible solutions to the impasse. MSEA proposed that the State provide administrative leave for an additional qualified person from the MSEA bargaining units to serve as a stenographer for MS EA. The State rejected this proposal, stating that it would provide only that administrative leave which it is contractually obligated to provide. The State proposed that MSEA substitute for one of its bargaining team members a person who is capable of taking stenographic notes, hire a steno- grapher to take notes, or bring in someone from MSEA's staff to take stenographic notes. MSEA rejected these proposals on the ground that none of the proposals were feasible. MSEA then presented its initial proposals to the State, but refused to discuss the proposals while Gribbin was taking notes. The session concluded with the parties agreeing to meet for negotiations at 9:00 a.m. the next day. 7. Gribbin was present when the parties met in the morning on October 11, 1979. The State advised MSEA that it was ready to pro- ceed with Gribbin taking notes. MSEA advised the State that it was ready to proceed once Gribbin ceased taking notes. The parties were unable to reach agreement -2- ______________________________________________________________________________ on the presence or absence of Gribbin at the negotiations, and the session terminated. No further bargaining sessions have been scheduled for the non-supervisory bargaining unit negotiations. 8. In the afternoon of October 11, 1979, MSEA and the State commenced negotiations for a successor agreement for the Supervisory Services bargaining unit. Gribbin was not present. The State explained that Gribbin was unavailable that afternoon, but that she would be used as a note-taker at future bargaining sessions, as the State saw fit. MSEA advised that it would proceed with negotiations so long as Gribbin was not being used for stenographic note-taking, but that it would refuse to proceed any time that Gribbin was taking notes. 9. Negotiations for the Supervisory unit then proceeded. The ground rules for the negotiations were agreed upon, and MSEA presented its initial proposals. The proposals were reviewed and briefly discussed by the parties. The session adjourned with the parties agreeing that the next bargaining session for the Supervisory unit would be held October 25, 1979. 10. Gribbin was not present at the October 25th bargaining session. However, at the outset of the session the State introduced Arden MacKenzie, a secretary in the Office of Employee Relations, stating that MacKenzie would be taking notes for the State during the session. The chief negotiator for the State explained that MacKenzie would not be taking stenographic notes, but that she would use speedwriting techniques. MacKenzie was not capable, the chief negotiator stated, of taking ver- batim notes. MSEA reiterated its position on the presence of a note- taker at bargaining sessions, and would not discuss its proposals while MacKenzie was present. The State insisted that it had the right to have a note-taker present during negotiations, and refused to remove MacKenzie from its bargaining team. The session terminated without any bargaining on the substantive issues. 11. At the conclusion of the October 25th session, MSEA's chief negotiator handed the State's chief negotiator a letter requesting, pursuant to 26 M.R.S.A. 979-D(1)(B), a bargaining session within 10 days. The State refused to schedule another session, on the ground that MSEA was refusing to bargain when the State's note-taker was present. No further bargaining sessions for the Supervisory unit have been scheduled. 12. MacKenzie is a member of the State's bargaining team. Her primary function as a member of the team is to take notes. She cannot take shorthand, but does utilize speedwriting symbols for taking notes. As was the case with Gribbin, MacKenzie during the prior negotiations with MSEA attempted to record the gist of the major points discussed by the parties. She is not capable of taking a verbatim record of the negotiations. DECISION MSEA charges that the State violated 26 M.R.S.A. 979-C(1)(E) by a) insisting to impasse on the use of a stenographer and b) refusing to meet for bargaining within 10 days after receipt of a Section 979-D(1)(B) notice. The State urges that none of its actions constitute violations of the statute, and alleges in its counter-claim that MSEA violated 26 M.R.S.A. 979-C(2)(8) by insisting to impasse that the State cease using a member of its bargaining team to take non-verbatim reference notes.[fn]1 _______________ 1 The State also alleges in its counter-claim that MSEA violated Section 979-C (2)(A) by attempting to dictate the composition of the State's bargaining team. This allegation is not pursued by the State in its brief, however. Our practice is to treat allegations not argued on brief as being withdrawn. See, e.g., Teamsters Local 48 v.. University of Maine, M.L.R.B. No. 70-37 at 4, fn.2 (1979). We note that the allegation is not supported by the evidence in any event. -3- ______________________________________________________________________________ As discussed more fully below, we find that MSEA committed a technical violation of Section 979-C(2)(B) by insisting to impasse that the State cease using Gribbin and MacKenzie to take notes during bargaining sessions, and that the State violated Section 979-C(1)(E) by refusing to honor the ten-day notice. We will order remedies necessary to effectuate the policies of the State Employees Labor Relations Act, 26 M.R.S.A. 979, et seq. ("Act"). 1. The parties' insistence to impasse. Each party urges that the other unlawfully insisted to impasse on the issue whether Gribbin and MacKenzie could take notes during bargaining sessions. It is plain that the parties were at impasse on this issue; the parties discussed the issue at the first bargaining session on October 10, 1979, at the October 11th session, and again on October 25th, without reaching a resolution of the issue. It is also plain that the parties were equally adamant on their respective positions; the State insisted that it would continue to use Gribbin and MacKenzie to take notes, while MSEA insisted that its proposed ground rule prohibiting the use of stenographers to take notes be accepted. The law is well-settled that a party commits a per se violation of the duty to bargain by insisting to impasse that a non-mandatory subject of bargaining be negotiated. See, e.g., N.L.R.B. v. Wooster Division of Borg- Warner Corp., 356 U.S. 342 (1958); Teamsters Local 48 v. Town of Falmouth, MLRB Nos. 79-10 and 79-18 at 6-7 (1979). The rationale underlying this venerable labor law principle is that insistence upon bargaining over non- mandatory subjects of bargaining "is, in substance, a refusal to bargain about the subjects that are within the scope of mandatory bargaining." 356 U.S. at 349. The mandatory/non-mandatory analysis set forth in Borg-Warner has been applied by the National Labor Relations Board ("N.L.R.B.") and by this Board to preliminary issues arising prior to the commencement of substantive nego- tiations. Bartlett-Collins Co., 237 NLRB No. 106, 99 LRRM 1034 (1978); Board of Directors of M.S.A.D. No. 24 v. Van Buren Custodian/Bus Driver/Maintenance Personnel Association, MLRB No. 79-16 (1979). Application of the analysis to these preliminary matters is justified on the ground that, since labor boards have the statutory responsibility to foster and encourage meaningful collective bargaining, "we would be avoiding that responsibility were we to permit a party to stifle negotiations in their inception over . . . a threshold issue." 99 LRRM at 1036 (footnote omitted). The mandatory subjects of bargaining about which a party is obligated to bargain, and about which a party may lawfully insist on bargaining to impasse, are of course those subjects involving "wages, hours, working conditions and contract grievance arbitration." 26 M.R.S.A. 979-D(1)(E)(1). The issue whether a party may, or may not, use a stenographer to take notes during bargaining sessions plainly does not involve "wages, hours, working conditions and contract grievance arbitration," and consequently is not a mandatory subject of bargaining. Insistence to impasse on this non-mandatory subject is, under the Borg-Warner, Bartlett-Collins, and Van Buren holdings, a per se violation of the duty to bargain, found in Sections 979-C(1)(E) and 979-C(2)(B). -4- ______________________________________________________________________________ Since both of the parties insisted to impasse on their respective positions, the question presented for our determination is which party's insistence was unlawful. This is a question of some difficulty. We start with the proposition that the specific holdings in Bartlett-Collins, Van Buren, and in Quamphegan Teachers Association v. Board of Directors S.A.D. No. 35, PELRB No. 73-05 (1973), are not applicable to the facts of this case. The N.L.R.B. in Bartlett-Collins held that insistence to impasse on using a court reporter to make a verbatim record of the negotiations constituted a per se violation of the duty to bargain. We reached a similar conclusion in Van Buren, which involved insistence to impasse on using a tape recorder to record the negotiations. In Quampheqan Teachers, we indicated that insistence to impasse on "the use of a stenographer . . . to create a verbatim transcript" of negotiations would constitute a per se violation. The common thread running through these three holdings is that insistence to impasse on making a verbatim record of negotiations is a violation of the duty to bargain. The detrimental effect on negotiations caused by the making of a verbatim record is well-documented. See the authorities cited in Bartlett-Collins, 99 LRRM at 1036, fn.9. Suffice it to say that the making of a verbatim record frequently inhibits free and open collective bargaining by causing parties to "speak for the record" rather than engaging in serious bargaining. Because of this detrimental effect on negotiations, the labor boards have, consistent with their responsibility to encourage and promote meaningful collective bargaining, long frowned on attempts by a party to negotiations to make verbatim records of the bargaining. The attempt to make a verbatim record is not present in the instant case, however. The evidence stands uncontradicted that neither Gribbin nor MacKenzie possessed sufficient stenographic skills to take verbatim notes.[fn]2 Gribbin had also been specifically instructed not to attempt to make a verbatim record. Testimony by both the secretaries that they were merely trying to note the main points raised during negotiations has not been challenged by MSEA. Nor does the evidence show that the State attempted to lead MSEA into believing that the State intended to make a verbatim record. At the first bargaining session on October 10, 1979, the State assured MSEA when MSEA raised the issue that the State would be taking non-verbatim notes for reference purposes only. Nor were the stenographic notes taken by the State during the previous negotiations between the parties ever presented as a verbatim record of negotiations in any forum. In short, while MSEA may have thought that the State was attempting to make a verbatim record of the bargaining, its position that verbatim notes were being recorded is refuted by the facts. Since the State was not attempting to _______________ 2 It thus is unnecessary to decide whether Gribbin and MacKenzie may be more appropriately called "stenographers" or "secretaries." Assuming that they may be called "stenographers," the fact remains that they were unable to record the bargaining verbatim. -5- ______________________________________________________________________________ make a verbatim record, the many cases involving verbatim transcripts are not controlling. While the State was not attempting to take a verbatim record of nego- tiations, its insistence on note-taking would nonetheless constitute a per se violation of its duty to bargain if the note-taking could reasonably be said to have an inhibiting, slowinq or hindering effect on the bargaining process. In Quamphegan Teachers, at 4, we concluded: "a party . . . [may not] be allowed to frustrate negotiations . . . by insisting on certain procedural points which will result in a slowing, retarding or hindering of the implementation of negotiations." We thus determined in Quamphegan Teachers that conducting bargaining sessions in public inhibits and hinders bargaining, and held that insistence to impasse on negotiating in public constitutes a violation of the duty to bargain. To determine which of the parties unlawfully insisted to impasse, then, we must decide whether the State's note-taking can reasonably be said to slow or inhibit negotiations.[fn]3 If such is the effect of the note-taking, then the State by insisting to impasse that it would continue to take notes committed a per se violation of Section 979-C(1)(E). If, on the other hand, the note-taking cannot reasonably be said to have any hindering effect on negotiations, then MSEA by insisting to impasse that the note-taking cease unlawfully stifled negotiations, in per se violation of Section 979-2(C)(B). After carefully considering the question, we must conclude that the State's use of Gribbin and MacKenzie to take notes cannot reasonably be said to inhibit, slow or hinder negotiations. The record shows that Gribbin and MacKenzie, who were duly designated members of the State's bargaining team, had been instructed to attempt to note the "gist" or the main points raised during negotiations. We conclude that the simple act of taking such notes is not unduly inhibitory of the bargaining process. Indeed, such note-taking is commonly thought to be an essential part of the bargaining process: "While making a verbatim transcript of bargaining sessions is frowned upon and may constitute an unfair labor practice, keeping accurate minutes of bargaining sessions is considered essential by most practitioners. As Edward B. Shils and C. Taylor Whittier have observed, "It is very important that the . . . negotiating team have a resource person who is familiar with the problems and the subject matters being discussed so that he can keep a running record of questions and answers as well as issues settled. These minutes should be reviewed before each new session. They are important records . . . _______________ 3 This decision requires an application of our knowledge, experience, and judgment in the field of collective bargaining. Application of these same factors also is required when we decide whether a party has engaged in bad- faith bargaining. See, e.g., Sanford Highway Unit v. Town of Sanford, M.L.R.B. No. 79-50, aff'd, Nos. 79-171, et al. (York County Super. Ct. Aug. 30, 1979). -6- ______________________________________________________________________________ ". . . a good fast writer, or a team member blessed with stenographic skills, is most valuable in taking notes that can be used by joint subcommittees charged to draft language and to iron out problems of wording and intent. These notes will be worth their weight in gold when the school board attorney meets with his opposite number to write the final language of the contract: one side or the other may make charges that the language of the final draft is different from understandings reached at the bargaining table. E. Shils & C.T. Whittier, Teachers, Administrators, and Collective Bargaining 400 (1968)." R. Smith, H. Edwards, R. Clark, Jr., Labor Relations in the Public Sector 593- 94 (1974). The N.L.R.B. has thus ruled that the taking of "extensive notes" during negotiations is proper. Charles L. Honaker, 147 NLRB 1184, 1194 (1964). We conclude that the fact that the secretaries utilized shorthand or speed- writing techniques instead of longhand does not mean that the note-taking was improper, in the absence of evidence that the secretaries were attempting to make a verbatim record. The evidence also does not show that the manner in which the secretaries took their notes unduly disrupted or interfered with negotiations. We can envision a situation, for example, where the note-taker might repeatedly ask the chief spokespersons to slow down, or constantly request that exchanges of positions be repeated, or engage in some other disruptive activity. Such is not the case here, however, for the record contains no instances of any dis- ruptive activity by the State's note-takers. In reaching our decision, we do not overlook the fact that two members of MSEA's bargaining team testified that they felt inhibited by the State's use of Gribbin and MacKenzie to take notes. The question we must decide is whether these feelings of inhibition were reasonable, in light of all of the facts of the case. We conclude that these feelings were not reasonable. A negotiator may feel inhibited or hindered by any action at the bargain- ing table which he/she disagrees with or does not like. Such feelings do not necessarily mean that the action in question is improper, however. For example, one may feel inhibited by the physical presence of an opposing negotiator. Such feelings would not ipso facto mean that the opposing negotiator was acting improperly, of course, in the absence of evidence showing actions which disrupt or hinder bargaining. We have noted in many cases that collective bargaining, while a fragile process, does not take place in a vacuum, free from pressures and interruptions. See, e.g., Sanford School Committee v. Sanford Teachers Association, MLRB No. 78-34 at 4 (1978). It thus is unrealistic for a negotiator to expect all pressure and inhibitions to be removed once he/she sits down at the bargaining table. So long as the action complained of does not unduly inhibit or hinder negotiations, the objecting negotiators must accept the action as a part of the bargaining experience. -7- ______________________________________________________________________________ We recognized that a negotiator might feel somewhat disconcerted by the fact that, as soon as he/she started speaking, a member of the opposing bargaining team commenced taking notes. As previously indicated, however, we believe that note-taking is an essential part of bargaining. Moreover, it cannot be said from an objective viewpoint that the note-taking in this case inhibited or hindered negotiations. If a negotiator feels disconcerted by some necessary part of the bargaining process, then he/she has the choice of learning to live with the process or removing him/herself from the bargaining team. Since the State's note-taking does not unduly inhibit or hinder negotiations, we cannot allow MSEA's feelings of inhibition to override the right of the State to use a stenographer to take notes. MSEA, citing a footnote in Bartlett-Collins, urges that it cannot be found in violation of the Act for its insistence to impasse because it put forth several proposals which could have resolved the impasse. The evidence shows that MSEA proposed that it would use a tape recorder to record nego- tiations, or that the State provide administrative leave for an additional qualified state employee to serve as MSEA's stenographer. This argument is not persuasive because the State also demonstrated a willingness to compromise on the issue, proposing that MSEA substitute for one of its bargaining team members a person capable of taking stenographic notes, hire a stenographer to take notes, or bring in a secretary from MSEA's staff to take notes. In short, both parties suggested reasonable solutions to the impasse, and each remained equally adamant on their position when the other party did not accept the proposed solutions.[fn]4 Unlike the facts in Bartlett-Collins, then, it was not the employer's conduct alone which was responsible for the bargaining impasse. MSEA by insisting that its ground rule be accepted was equally responsible for the impasse. Having concluded that the State's use of the secretaries to take notes cannot reasonably be said to inhibit or hinder negotiations, we find that MSEA's insistence to impasse that the note-taking cease constitutes a per se violation of Section 979-C(2)(B). The note-taking was proper. We think that MSEA's insistence improperly blocked negotiations. Its insistence that its ground rule prohibiting the use of the secretaries be accepted is somewhat understandable, however, because of the confusion which may have been engendered by the Bartlett-Collins and Van Buren decisions. We accordingly consider the violation to be a mere technical violation, and will issue pursuant to Section 979-H(3) only a narrow cease and desist order. 2. The State's refusal to honor the ten-day notice. The State clearly committed a per se violation of Section 979-C(1)(E) when it refused to honor the ten-day notice tendered by MSEA at the conclusion of the October 25th bargaining _______________ 4 In our opinion, some of the solutions to the impasse proposed by the parties could have resolved the impasse in a sensible and responsible fashion. We are dismayed that the parties lacked sufficient maturity and good will to resolve this case on their own, without resort to this Board. -8- ______________________________________________________________________________ session. We strictly construe the ten-day notice provisions in our labor relations statutes, found in Section 979-D(1)(3) of the Act. See, e.g., M.S.A.D. No. 43 Teachers Association v. M.S.A.D. No. 43 Board of Directors, M.L.R.B. No. 70-42 ( 1979). Even when the parties are at impasse, they should meet at least one more time if either tenders a ten-day request: ". . . the invoking of impasse resolution procedures should [not] sidetrack the statutory obligation . . . to meet within a 10 day period after receipt of written notice from the other party to the negotiations." M.S.A.D. #54 Education Association and M.S.A.D. #54 Board of Directors, M.L.R.B. Interpretative Ruling at 2 (Feb. 11, 1976). Thus, in East Millinocket Teachers Association v. East Millinocket School Committee, M.L.R.B. No. 79-24 at 6 (1979) we held: ". . . it would be safer and wiser for a party to meet when requested even if it has doubts about the duty to meet . . . [A] party should . . . not lightly undertake the decision to refuse to meet when requested by a 10 day letter." We recognize that our rule requiring parties to meet after impasse under a ten-day request may not be entirely consistent with N.L.R.B. law. However, the National Labor Relations Act contains no provision similar to the ten-day notice provisions found in our labor relations acts. Our Legislature has expressly and unequivocally stated in all three of our labor relations laws that parties are obligated to meet within ten days after receipt of written notice. This requirement has had a positive effect on labor relations in Maine, as experience has shown that parties frequently make progress in negotiations when meeting pursuant to a ten-day request, even when the parties previously were at impasse. In light of these circumstances, we believe that our rule requiring parties at impasse to meet at least one more time pursuant to a ten-day notice is justified. The State accordingly was obligated by Section 979-D(1)(B) to meet with MSEA within ten calendar days after the October 25th receipt of the ten-day letter. We will order the State to cease and desist from refusing so to meet. ORDER On the basis of the foregoing findings of fact and discussion, and by virtue of and pursuant to the powers granted to the Maine Labor Relations Board by the provisions of 26 M.R.S.A. 979-H, it is ORDERED: 1. That the Maine State Employees Association, and its agents and members, cease and desist from insisting that the State of Maine cease using Judith Gribbin and Arden MacKenzie to take notes at bargaining sessions. 2. That the State of Maine, and its representatives and agents, cease and desist from refusing to meet for collective bar- gaining purposes with the Maine State Employees Association within ten calendar days after receipt of a written request to meet. -9- ______________________________________________________________________________ 3. That the Maine State Employees Association and the State of Maine take the affirmative action of com- mencing negotiations as soon as practicable for successor collective bargaining agreements for the five state employee bargaining units represented by the Maine State Employees Association. Dated at Augusta, Maine, this 5th day of December, 1979. MAINE LABOR RELATIONS BOARD /s/____________________________________ Edward H. Keith Chairman /s/____________________________________ Don R. Ziegenbein Employer Representative /s/____________________________________ Wallace J. Legge Employee Representative -10-