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Watch our recruitment video!!!



Job opening for Full-Time Emergency Communications Specialists in AUGUSTA
RCC Augusta 1-800-452-4664


Job opening for PART-Time Emergency Communications Specialists in AUGUSTA (18 hrs/biweekly)
RCC Augusta 1-800-452-4664


Job opening for Full-Time Emergency Communications Specialists in BANGOR
RCC Bangor 1-800-432-7381



Welcome To The Consolidated Communications Bureau

The Consolidated Communications Bureau was created in 2004 for the purpose of providing consolidated emergency communications to state, county and local public safety agencies. The Bureau operates three Regional Communications Centers (RCC) in Augusta, Bangor, and Houlton that provide both Public Safety Answering Point (PSAP) and emergency dispatch services for police, fire and emergency medical services. The RCCs provide dispatching services for State Police, Maine Warden Service, Maine Drug Enforcement Agency, State Fire Marshals Office, Maine Turnpike Authority, and the Departments of Marine Resources and Environmental Protection. In addition, each of the three Regional Communications Centers provide dispatch services for dozens of fire, rescue, police, and ambulance services across Maine.



Maine's new Contact Person Program
On June 22, 2021, the State of Maine launched a new program aimed at helping Mainers with disabilities interact with law enforcement officers. The program is 100% VOLUNTARY and designed to bridge the barrier that may be caused by a congnitive impairment or other disability which might prevent or hinder the person's ability to communicate pertinent information to the officer. The Contact Person Program will allow our law enforcement officers to access a CONFIDENTIAL database that will connect the officer w/ a legal guardian or other individual who can assist the person participating in the program. The Contact Person Program was passed into law in 2019 (P.L.2019, ch. 442 - Title 25, section 2917) & is available by contacting any police department in Maine.
-- Contact Person Press Release Information
-- Contact Person Program Form


First Responder Questionnaire for persons with disabilities (including Autism Spectrum, dementia, and Alzheimer's)

The Department of Public Safety has updated the questionnaire available to families, caretakers, and providers of people with disabilites. The information contained within the questionnaire will be provided to emergency responders should the person go missing, and could be vitally important in finding them quickly & safely & promoting a positive experience between our responders & the person with a disability. The questionnaire is available in 3 formats. Please choose the format which works best. The questionnaire can be filled out online & emailed to the DPS CAD Administrators to be added to their system. If your preference is to print & fill out the information, it can be mailed or faxed to any of the 3 Communication Centers on the "Contact Us" page, Attn: Angie Burnes or Barbara Archibald.

CLICK HERE FOR THE GOOGLE FORM FORMAT
CLICK HERE FOR THE FILLABLE MS WORD FORMAT
CLICK HERE FOR THE FILLABLE PDF FORMAT

Posted Roads and Regulations

Here is the link to the Maine Department of Transportation posted roads site


Reporting Violations of the Governor's Executive Orders, Click Here. This link is for both businesses & individuals who have violated orders, including but not limited to face covering/mask mandates.