Chapter 11: Consumer Rights When Repairing Your Vehicle

This chapter describes the rights of consumers who bring their vehicle to a repair shop. Consumers have a right to establish a ceiling on the cost of repairs. If the repair shop exceeds that ceiling, then the repair shop must pay the difference. All repair shops must post a sign informing the consumer of these rights and the sign must also state the hourly rate charged by the repair shop.

Chapter 11: Consumer Rights When Repairing Your Vehicle (PDF) This file requires the free Adobe Reader.

If you have a question about this chapter or cannot access it, please contact consumer.mediation@maine.gov.