Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: TIAA and TIAA Life
  • Street Address: 730 3rd Avenue
  • City: New York
  • State, or Country if outside the US: NY
  • Zip Code: 10017

Submitted By

  • Name: Louis Senay
  • Title: Managing Director, Supervisory Affairs
  • Firm name (if different than entity): TIAA
  • Telephone Number: (704) 988-6252
  • Email Address: lsenay@tiaa.org
  • Relationship to entity whose information was compromised: Employee

Breach Information

  • Total number of persons affected (including residents): 8977
  • Total number of Maine residents affected: 81
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: October 29, 2023
  • Date Breach Discovered: November 02, 2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification:
  • Copy of notice to affected Maine residents: ELN-22683_Infosys_W16_Ad_CM_24m_Outreach_N_r4prf.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months - Kroll - free identify monitoring service and contact center for customer assistance