FY2020-2021 Service Rates

OIT Rate Table
Service Unit Frequency FY18/19 Rate FY20/21 Rate Variance
**Microsoft Office Suite (Tier G3) User Per Month $37.69 $45.33 20.27%
**Microsoft Office Suite (Tier Kiosk) User Per Month $20.71 $8.41 -59.37%
**Microsoft Office Suite (Tier AD-Only) User Per Month $9.00 $4.13 -54.07%
**Microsoft Office Suite Skype Audio Conferencing (PSTN) User Per Month $4.81 $3.50 -27.23%
**Microsoft Office Shared Mailbox – Plan 2 Per Box Per Month $5.93 $5.93  
Desktop/Laptop Support Device Per Month $50.06 $50.74 1.36%
*Network Access - OIT Workstation, Printers etc.. Device Per Month $53.63 $46.10 -14.05%
Network Access - Server Port Per Month   $115.00  
*Network Access - Sensor Device Per Month   $28.87  
*Network Access - Camera Device Per Month   $63.32  
Subscription Services Desktop Per Month $27.09 $24.82 -8.38%
Subscription Services Laptop Per Month $35.42 $33.16 -6.39%
Subscription Services Software Only (Agency-procured device) Per Month $12.92 $9.05 -29.96%
Hyper Converged Storage Per GB Per Month   $0.30  
Indefinite Hold Per TB Per Month   $0.99  
User Share Storage/Backup Per GB Per Month $1.06 $1.06 0.00%
Secure File Transfer (FTP) Account / Task Per Month $28.91 $26.58 -8.07%
Footprints Access User/agent Per Month $17.87 $16.99 -4.94%
Imaging Services Named User Per Month $28.27 $29.50 4.37%
*Basic Phone Service Standard Lines Per Month $29.98 $28.21 -5.89%
Consoles Radio Device Per Month $105.15 $105.15 0.00%
Vehicle Repeaters Radio Device Per Month N/A $121.71  
Site Repeaters Radio Device Per Month $105.15 $105.15 0.00%
Mobile  Radio Device Per Month $70.10 $70.10 0.00%
Mobile with Vehicle Repeater Radio Device Per Month $87.63 $87.63 0.00%
Mobile radios UHF (DOT Only) Radio Device Per Month N/A $85.20  
Portable  Radio Device Per Month $35.05 $35.05 0.00%
Portable (Corrections off Network) Radio Device Per Month $26.29 $26.29 0.00%
Control Station Radio Device Per Month $87.63 $87.63 0.00%
DOT Mobile Radio Device Per Month $61.34 $61.34 0.00%
Deployable control station (CDC) est Radio Device Per Month $87.63 $87.63 0.00%
Secure Remote Access  Remote Network Access - includes token and wireless network connections. Per User
per month
$4.76 $3.89 -18.32%
Batch Processing (Cybermation) Per Application Per Month $730.12 $967.08 32.46%
Citrix Services - Published Applications Concurrent User Licenses Per Month $35.04 $41.75 19.17%
Data Center Space Server/Equipment Per Month / Per Rack Unit $70.46 $111.53 58.29%
PowerApps Per App Run applications for single business scenario for an individual employee Per Month   $9.22  
PowerApps Per User Run unlimited applications for multiple business scenarios Per Month   $36.67  
Power Automate Per User Create unlimited flows based on a user's unique needs Per Month   $13.75  
Power Automate Per Flow Flows with reserved capacity for unlimited users across your organization Per Month   $458.33  
PowerBi Pro Self-service and modern BI in the cloud that is fully managed by Microsoft Per Month   $7.53  
Microsoft Dynamics Customer Engagement Customer Engagement License – Creators/Developers Per Month   $107.15  
Microsoft Dynamics Case Management Case Management License - Users Per Month   $36.16  
Microsoft Dynamics Production Instance Microsoft Dynamics production environment Per Month   $526.11  
Microsoft Dynamics Test Instance Microsoft Dynamics test environment Per Month   $279.44  
Microsoft Dynamics/PowerApps Portal Per 100,000 page views Per Month   $91.55  
SQL Services Analysis Service Instance Per Month/Per Instance $227.58 $198.74 -12.67%
SQL Services Batch Services Instance Per Month/Per Instance $138.28 $64.61 -53.28%
SQL Services Dynamics 365 - Customer Engagement User Per Month/Per User   $107.15  
SQL Services Dynamics 365 - Case Management User Per Month/Per User   $36.16  
SQL Services Dynamics 365 - Production Instance Per Month/Per Instance   $498.42  
SQL Services Dynamics 365 - Dev/Test Instance Per Month/Per Instance   $279.44  
SQL Services Reporting Service Instance Per Month/Per Instance $455.15 $397.47 -12.67%
SQL Services Tier 1 - High Availability Service - AlwaysOn Availability Group Per Month/Per Database $341.37 $298.10 -12.67%
SQL Services Tier 2 - Standard Services Per Month/Per Database $227.58 $198.74 -12.67%
SQL Services Tier 3 - Express Service Per Month/Per Database $7.41 $7.44 0.34%
SQL Services Tier 3 - Express Reporting Service Instance Per Month/Per Instance   $14.87  
Windows Vender Cloud Managed Service Windows VM Cloud Per Month   $93.38  
Storage/Backup Services Per GB Per Month $1.06 $1.06 0.00%
Unix Applications Redhat Physical  Per Month $1,279.70 $1,638.09 28.01%
Unix Applications Redhat VM Per Month $1,254.09 $911.32 -27.33%
Unix vServer Unix Per Month   $506.59  
Unix Compute Nodes Unix Per Month   $2,346.54  
Windows Applications Stand-alone Middle Tier Physical (includes hardware and support) Per Month $637.12 $908.50 42.59%
*Windows Applications Application Windows VM Per Month $423.76 $442.57 4.44%
Application Development Contractor Support Fee Recovers overhead items for contractors not funded directly by OIT Per Month
Per Contractor
$487.03 $487.03 0.00%
Solution Architect   Per Hour   $200.00  
Account Manager   Per Hour   $98.77  
Web Services   Per Hour $53.08 $53.08 0.00%
One Time Charges
*Wireless Access Points Access Point One Time,
Per Request
$450.00 $1,270.00 182.22%
Data Recovery Service Order Per Request $150.00 $250.00 66.67%
Forensic services on PC/laptop - Standard Copy/Review Service Order Per Request varies $250.00  

* Additional Fees may apply please see service catalog for details

** Microsoft Number subject to change due to ongoing contract negotiations