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Refunds available for AOL customers who had trouble canceling accounts or who incurred charges they did not authorize.
September 24, 2007
An agreement between most U.S. states and AOL requires AOL to provide refunds for customers who had trouble canceling accounts or incurred charges that the customers did not authorize. We have information on how to contact AOL to request a refund. You can also read the formal agreement between AOL and the Attorneys General. (Warning: This is a large pdf file. Adobe Acrobat Reader is required to view it.)