Chapter 13: Consumer Rights When A Salesperson Contacts You At Home

When a consumer purchases goods or services from a door-to-door salesperson (which can include sellers who telephone the consumer at home), then you have a right to a written contract and the right to cancel the contract within three business days. If you contracted for a home repair job (e.g., the paving of your driveway) then the contractor must wait for three days before the work can even begin. Further, all door-to-door sellers must be licensed by the State as a transient seller or have a permanent place of business in Maine.

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If you have a question about this chapter or cannot access it, please contact consumer.mediation@maine.gov.