Chapter 05: Consumer Rights If You Are Sold Defective Goods Or Services

Consumers who immediately discover that they have been sold a seriously defective item can immediately reject it and demand their money back. If a consumer does not discover the defect until sometime later, then the consumer’s remedy is to have the business or the manufacturer repair the item. If the item cannot be repaired, then the consumer can consider revoking ownership and demanding the return of the purchase price.

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If you have a question about this chapter or cannot access it, please contact consumer.mediation@maine.gov.