Chapter 01: How To Enforce Your Consumer Rights
This chapter provides advice on how to effectively complain if you feel a business has treated you poorly. It also describes the Attorney General’s Consumer Mediation Service, which attempts to resolve consumer disputes with businesses. There is no charge for this service.
Chapter 1: How to Enforce Your Consumer Rights (PDF) This file requires the free Adobe Reader.
If you have a question about this chapter or cannot access it, please contact firstname.lastname@example.org.