Consumer Protection

Welcome to the Maine Attorney General's consumer protection web site. The Attorney General's Office offers this on-line information in order to provide Maine consumers and businesses with resources to address their needs. The Attorney General's Office believes that an informed consumer is the first step toward the prevention of consumer fraud. This site will alert you to current consumer issues and concerns. Periodically, this site will be updated with new information and trends in consumer fraud. Select from the following topics:

Consumer Law Guide: This is a comprehensive review of Maine consumer law. It is our belief that if consumers and businesses are better aware of their legal rights and responsibilities, disputes can be more fairly resolved. This Guide is written by the Attorney General's Consumer Protection Division, which includes among its duties the enforcement of our consumer and antitrust laws.

Scams: A description of recent scams used on Maine consumers. Includes links to the Maine Attorney and Federal Trade Commission consumer complaint sites.

Housing: houses, apartments, mobile homes. Information about renting, home repairs, mobile homes, heating your home, lead paint, and information about contractors.

Motor Vehicles: Information about buying a car, defective vehicles, car repairs, the Maine Lemon Law, and warranties.

Identity Theft and Privacy: What it is and what to do if you're a victim. Includes information about adding your phone number and address to the do not call list and do not mail list.

Purchasing Goods and Services: Learn about the rights you have when you purchase something and are not satisfied.

Charities: Information for consumers about donating to a charity. Information for charitable organizations. Also see: Guide for Board Members of Charitable Organizations

Antitrust: Information about antitrust law and antitrust cases brought by the Maine Attorney General.