August 12, 2016

Maine Veterans Home-Scarborough Wins Excellence in Quality Award from American Health Care Association

For Immediate Release Contact: August 12, 2016 (202) 898-3165

Three Long Term and Post-Acute Care Providers Earn Top Distinction in Quality Care

AHCA/NCAL announces recipients of 2016 Gold National Quality Award

Washington, D.C. — The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) announced that three long term and post-acute care providers have earned the 2016 Gold – Excellence in Quality Award. The award is the final of three distinct levels possible through the AHCA/NCAL National Quality Award Program, which recognizes organizations nationally that serve as models of excellence in providing high-quality care.

The 2016 Gold – Excellence in Quality Award recipients are: • Maine Veterans Home – Scarborough; Scarborough, ME • Altercare Post-Acute Rehabilitation Center, Inc.; Kent, OH • Hughes Health and Rehabilitation; West Hartford, CT

“This year’s recipients join an elite group of providers who are among the very best in the nation,” said AHCA/NCAL President and CEO Mark Parkinson. “They are champions of quality in their communities and in our profession. I commend them all for this achievement and for their unwavering commitment to improve the lives of those they care for every day.”

Based on the core values and criteria of the nationally recognized Baldrige Performance Excellence Program, the AHCA/NCAL National Quality Award Program challenges member providers to achieve performance excellence through three progressive levels—Bronze, Silver, and Gold. The Gold – Excellence in Quality Award is the most prestigious of the program. At this level, recipients have invested multiple years in mastering and applying the rigorous quality improvement standards of the Baldrige Criteria to achieve superior results in the areas of leadership, strategic planning, customer and workforce focus, and operations and knowledge management.

“It takes many years for some to get to this level because we set the bar really high,” said Christine Boldt, Chair of the AHCA/NCAL National Quality Award Board of Overseers. “I’m very proud of this year’s recipients for successfully rising to the challenge. I applaud them for this significant achievement.”

Since the inception of the National Quality Award Program in 1996, only 31 long term and post- acute care providers have achieved this level of quality recognition.

AHCA/NCAL announced the recipients of the Bronze – Commitment to Quality on June 1 and Silver – Achievement in Quality on June 30. A full list of recipients is available on the AHCA/NCAL Quality Award website here.

The program is sponsored by AHCA/NCAL Associate Business Members: My InnerView, National Research Corporation; PointRight; Team TSI Corporation; and First Quality. The awards will be presented to recipients on October 18 during AHCA/NCAL’s 67th Annual Convention & Expo in Nashville, Tennessee.


ABOUT AHCA/NCAL The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 13,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers and homes for individuals with intellectual and developmental disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day. For more information, please visit or