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Public Witness Hearings in CMP Cases

June 19, 2019

Hallowell, Maine - June 19, 2019 The Maine Public Utilities Commission (Commission) announced today that it will hold three public witness hearings concerning Central Maine Power Company. The hearings are related to two ongoing cases at the Commission, one related to CMP's Rates and Revenue Requirements and the other an investigation into Metering and Billing issues that was initiated in response to CMP customer complaints about high bills. The public may comment on any aspect of these cases, but the major issues include: rate levels, service quality, customer service, call-center performance, billing issues, high bill complaints, and allegations of incorrect dollar amounts or incorrect usage amounts on customer bills.

"We look forward to receiving public input on the significant issues raised in the CMP cases," said Chairman Philip Bartlett. We have received many public comments electronically in each case, but the public hearings will allow the Commissioners to receive input directly from Maines citizens and businesses. All three Commissioners will attend the hearings as will Commission staff and a transcriptionist. In a public witness hearing, any member of the public may participate by providing sworn testimony or they may present argument without being sworn; however, only sworn testimony becomes evidence in the case. Transcripts of the hearings will be publicly available in each case file (Docket No. 2018-00194 and 2019-00015) which may be accessed via the Commissions Case Management System. The date, time and location of the three public witness hearings are as follows:

Tuesday, July 16, 2019 - 6:00 pm University of Southern Maine, Hannaford Hall (in the Abromson Community Education Center) 88 Bedford Street, Portland https://usm.maine.edu/maps-parking-transportation/portland

Thursday, July 18, 2019 - 6:00 pm University of Maine - Farmington, North Dining Halls, 111 South Street, Farmington http://www2.umf.maine.edu/conferences/directions/

Monday, July 22, 2019 - 6:00 pm Public Utilities Commission, 101 Second Street, Hallowell Directions from I-95: https://www.maine.gov/mpuc/about/archive/directns.htm

About the Commission The Maine Public Utilities Commission regulates electric, telephone, water and gas utilities to ensure that Maine citizens have access to safe and reliable utility service at rates that are just and reasonable for all ratepayers. Commission programs include Maine Enhanced 911 Service and Dig Safe.

Philip Bartlett serves as Chairman, Bruce Williamson and Randall Davis serve as Commissioners.
Learn more about the Commission at www.maine.gov/mpuc


Contact: Harry Lanphear, 287-3831, harry.lanphear@maine.gov