Maine Public Utilities Commission receives Federal Grant for 911 Enhancements

August 12, 2019

Commission receives Federal Grant for 911 Enhancements. Grant will improve location information for call takers and first responders

Hallowell, Maine – August 12, 2019 – The Maine Public Utilities Commission (Commission) has received a $680,741 Federal Grant from the U.S. Department of Transportation and the U.S. Department of Commerce to improve 911 location information in Maine. Maine is one of 34 states to receive federal funding to advance the development of next generation 911 systems.

“This federal funding will allow us to improve location information to Maine’s statewide emergency 911 system”, stated Commission Chair Phil Bartlett said. “Maine is fortunate to already have a NextGen 911 system, including text to 911. This improved data will be provided through the NextGen 911 system to Maine’s 911 Public Safety Answering Points so they can dispatch first responders to more precise locations.”

The Commission also recently launched two Public Service Announcements (PSA’s) on using 911 and texting to 911. PSA’s can be found at the following:

Using 911: https://youtu.be/5PjJQqhbPpE Texting 911: https://youtu.be/VmUZQQULc2w

Background: The Commission’s Emergency Services Communication Bureau manages the statewide 911 system. Maine’s 911 system and hardworking public safety dispatchers handled more than 560,000 calls in 2018 at Maine’s 24 PSAPs. Over 70% of these calls came from wireless phones.

About the Commission The Maine Public Utilities Commission regulates electric, telephone, water and gas utilities to ensure that Maine citizens have access to safe and reliable utility service at rates that are just and reasonable for all ratepayers. Commission programs include Maine Enhanced 911 Service and Dig Safe. Philip Bartlett serves as Chairman, Bruce Williamson and Randall Davis serve as Commissioners.

Learn more about the Commission at www.maine.gov/mpuc

Press Contact Name: Harry Lanphear, Administrative Director Phone: (207) 287-3831 Email: Harry.Lanphear@Maine.gov