Emergency Medical Dispatch (EMD) Certification v13.0

Sponsored by: Emergency Services Communication Bureau

Dates: December 9, 2019 -- December 11, 2019

Times: 8:00 AM -- 5:00 PM


Advanced EMD will help you master EMD on the front lines. Learn how to handle difficult callers, identify the chief complaint, assign needed resources, effectively communicate between responders & callers, and provide life-saving support.


EMD Certification Course Will Help You:

Improve quality of service and caring to the caller, correctly identify chief complaints, assign needed resources, improve scene safety, provide effective dispatch life support, learn the new compressions 1st CPR, provide crucial pre-arrival instructions; even in high-risk childbirth situations (breech, etc.), safely prioritize calls, acquire State & National Certification.

Intended audience:

Required of all PSAP Dispatchers, optional for others

Max # of participants: 20

Special instructions:

Fax Request for In-service Training form to 207-512-5950


Event address: Maine Criminal Justice Academy, 15 Oak Grove Road
City: Vassalboro
State: Maine

Cost: Free to 9-1-1 PSAPs, $270 to non-PSAPs; will be invoiced

Prerequisites: Basic ETC course & CPR certified strongly advised

Registration deadline:

To register, contact: Cory Golob 207-287-1598, 911training.puc@maine.gov