InforME Board Meeting March 26, 2009

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Time: 1:00 PM - 3:00 PM

Location: 36 Anthony Avenue, Augusta

Agenda:

I. Adoption of February 26, 2009 Meeting Minutes – 5 mins.

II. Prioritizations & SLAs – 15 mins.

  • BMV – Over Limit Permit Service Upgrade Prioritization
  • PFR – SLA re-sign and fee change
  • Board of Engineers – SLA re-sign and fee change
  • Town of Manchester – PayPort SLA
  • New SLAs for free application hosting:
    • Legislature – LawMaker Web
    • Bureau of General Services - PIP
    • Bureau of Human Resources - HireME
    • Maine State Library – Library Search
    • Governor’s Office – Budget Tool

III. 2009 Maine.gov Portal – Planned Enhancements – 10 mins.

IV. Free Services Prioritization– 20 mins.

  • BMV – Loon Plate Gift Certificate Service
  • Free Service Queue & prioritization

V. Break – 5 mins.

VI. Demo & Discussion: Blogs – 20 mins.

  • Dean Corner & Cindy Butts

VII. General Manager’s Report – 15 mins.

VIII. 2009 Marketing Plan – 15 mins.

IX. Other Business: - 10 mins.

  • Transparency website update
  • SLA Re-signing Status
  • T&M Report
  • Customer service reporting status

X. Next Meeting Dates

  • April 23, 2009
  • May 28, 2009

Minutes:

March 2009 Meeting Minutes (RTF)

Additional Documents (if any):