InforME Board Meeting January 22, 2009

Note: Some documents are provided in Microsoft Word format (MS Word) of PDF format. Download the free Word Viewer if you do not have Microsoft Word on your computer. Download the free Adobe PDF Reader if you do not have a PDF reader on your computer. Rich Text Format (RTF) documents may be viewed in any word processing software.

Time: 1:00 PM - 3:00 PM

Location: 36 Anthony Avenue, Augusta

Agenda:

I. Adoption of October 23, 2008 Meeting Minutes – 5 mins.

II. Prioritizations & SLAs – 40 mins.

  • Conservation - LURC Building Permits (Pri/SLA)
  • Board of Medicine – Bulk Data Sales, Physician Assistant Renewals (SLA)
  • BMV – Updated and fee change (SLA)
  • CEC – Updated and fee change (SLA)
  • BABLO - Updated & Fee Change (SLA)
  • DHHS – Updated and fee change (SLA)
  • DMR – Updated and fee change (SLA)
  • DEP – Tank Training Program Hosting/Maintenance (SLA)
  • Treasury – Free Services Hosting & Maintenance (SLA)
  • DECD – Business Answers Hosting & Maintenance (SLA)
  • MSECCA – Application Hosting/Maintenance (SLA)
  • DPS State Police – Application Hosting/Maintenance (SLA)
  • MPUC – Website Maintenance Agreement (SLA)

III. Break – 10 mins.

IV. Subscription Fee Change – 10 mins.

V. Discussion: Process for Free Services Prioritization– 20 mins.

VI. Update: Convenience Fees – 5 mins.

VII. Service Management Plan Update – 45 mins.

  • Infrastructure
  • Current Services
  • SLA Re-sign Report
  • Time and Materials
  • T&M Projects Report
  • Training
  • Development Environment
  • Content Management System
  • GIS Integration
  • Multimedia
  • Multimedia Demo
  • Customer Service
  • Web Site Trend Analysis
  • Project Management
  • Reporting Requirements
  • Disaster Recovery Plan
  • Security Plan
  • Outage Notification

VIII. General Manager’s Report (Nov/Dec/Jan) – 20 mins.

IX. Next Meeting Dates

  • February 26, 2009
  • March 26, 2009

Minutes:

January 2009 Meeting Minutes (RTF)

Additional Documents (if any):