For more information, visit our section for Portable Electronic Device Vendors - http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/electronic_device_vendor/index.html

Portable Electronic Device Vendor FAQs
Topic Frequently Asked Questions
Print a License How do we print our license?
License Renewal How do we renew our license? What is the fee?
Change Contact Information How do we change our contact information?
Terminate a License How do we terminate our license?
Access Code How do we obtain our access Code?
Submit an Application How do we submit an application?
Application Fees What are the application fees?
Individual Producer Licenses Must each individual working on behalf of the portable electronic device vendor hold an individual producer license?
Name Change Our business entity has had a name change.  What do we do?
Officer/Director Information Are we required to provide all of the Owner/Director information for the vendor?
Location Licensing If we have more than one location offering coverage, does each location also require a license?
Advertising Requirements What kind of advertising requirements are there for portable electronic device vendors?
Supervising Entity What does “Supervising Entity” mean?
Contacting the Licensing Section How do we contact the Licensing Section?

Q: How do we print our license?

A: Maine is not currently set up to print licenses electronically.  The current process is for us to mail a hard copy of the license to the mailing address within two weeks of license approval/renewal. 

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Q: How do we renew our license? What is the fee?

A: Renewals can be processed in paper only:

  • Please wait to receive your renewal invoice in the mail and follow the instructions on the invoice.  Invoices are mailed 6-8 weeks prior to the renewal due date.
  • Licenses cannot be renewed more than 60 days prior to the renewal date.
  • The renewal fee for both resident and non-resident portable electronic device vendors is $500.

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Q: How do we change our contact information?

A: Address/Contact information can be changed 1 of 2 ways from our website at: http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/business_entity_address_change.html

  1. Electronically via ALMS Online with an access code.  This will change your information for Maine only.
  2. Via paper form which can be faxed, emailed or mailed (see below for contact information).  This will change your information for Maine only.

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Q: How do we terminate our license?

A: Please complete the Voluntary Termination form found on our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/producers/index.html#forms

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Q: How do we obtain our Access Code?

A: Access Codes are printed on the license for all new licenses.  If you do not have your access code, please submit your request via email at insurance.pfr@maine.gov or call 207-624-8475 and request Producer Licensing.

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Q: How do we submit an application?

A:  Applications can be submitted by paper only and can be found on our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/electronic_device_vendor/index.html#application Once completed, you may submit by email, fax or regular mail  (see below for contact information)

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Q: What are the application fees?

A: The initial license fee for both resident and non-resident portable electronic device vendors is $1,000.

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Q:  Must each individual working on behalf of the portable electronic device vendor hold an individual producer license?

A: No.  At the time of application, you must provide information for a Responsible Contact person who is the owner and/or employee of the vendor.

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Q: Our business entity has had a name change.  What do we do?

A: If there is no change to the Federal Tax ID number (FEIN) for the entity, simply complete the Name Change form found on our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/electronic_device_vendor/index.html#forms.

There is no fee -UNLESS you want a new license printed- the fee is then $10.  If, however, there is a change to the FEIN, it is considered a new entity and you must go through the application process.

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Q: Are we required to provide all of the Owner/Director information for the vendor?

A: Only if more than 50% of its revenue is derived from the sale of portable electronic device insurance.  If so, please provide in writing the Name, Title and Address of each officer/partner/director with 10% or more interest or voting interest.

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Q:  If we have more than one location offering coverage, does each location also require a license?

A:  No, however you must provide us with a complete listing of all physical locations in Maine where coverage will be offered.

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Q:  What kind of advertising requirements are there for portable electronic device vendors?

A: At every location where portable electronic device insurance is offered to customers, brochures or other written materials must be made available to a prospective customer.  Please review M.R.S. 24-A  7003 for specific requirements: http://www.mainelegislature.org/legis/statutes/24-A/title24-Asec7003.html

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Q: What does “Supervising Entity” mean?

A: "Supervising entity" means a business entity that is a licensed insurance producer or insurer.  Each vendor must provide the Name, Maine License Number and Contact Information for their designated Supervising Entity.

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Q: How do we contact the Licensing Section?

  • Licensing Supervisor – Pamela Roybal – 207-624-8408 – pamela.l.roybal@maine.gov
  • Licensing Attorney – Lindsay Laxon – 207-624-8429 – lindsay.j.laxon@maine.gov
  • Licensing Specialist – Debra Ayotte – 207-624-8413 – debra.j.ayotte@maine.gov
    • Debra can help with questions concerning Name Changes, Address Changes, Affiliations, Terminations, Resident to Non-Resident and general licensing questions.
  • Licensing Specialist – Vacant
  • CE Coordinator – Dawn Kilgore – 207-624-8411 – dawn.kilgore@maine.gov
    • Dawn can help with all questions related to Continuing Education as well as general licensing questions.
  • Insurance Claims Examiner – Tracy Cunningham – 207-624-8436 – tracy.a.cunningham@maine.gov
    • Tracy can help with questions related to electronic transactions, disclosures including criminal and administrative, enforcement actions and general licensing questions.
  • Mailing Address for regular mail: 34 SHS Augusta, ME  04333
  • Mailing Address for UPS, FedEx, Overnight: 76 Northern Ave. Gardiner, ME  04345
  • General Contact Info: insurance.pfr@maine.gov; Fax # 207-624-8599; Phone # 207-624-8475; Toll Free # In State Only 1-800-300-5000