For more information, visit our page for Motor Vehicle Rental Companies - http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/motorvehicle_rental/index.html

Motor Vehicle Rental Company FAQs
Topic Frequently Asked Questions
Print a License How do we print our license?
License Renewal How do we renew our license? What is the fee?
What is my Renewal Date There is no expiration date on our license.  What is our renewal date?
Change Contact Information How do we change our contact information?
Terminate a License How do we terminate our license?
DRLP Change How does an motor vehicle rental company change its DRLP?  Can there be more than one DRLP?
Access Code How do we obtain an Access Code?
Submit an Application How do we submit an application?
Application Fees What are the application fees?
Officer/Director Information How does our entity update its Officer/Director information?
Name Change Our entity has had a name change.  What do we do?
Submit an Affiliation How do we submit an affiliation and is there a fee?
Contacting the Licensing Section How do we contact the Licensing Section?

Q: How do we print our license?

A: Maine is not currently set up to print licenses electronically.  The current process is for us to mail a hard copy of the license to the mailing address within two weeks of license approval.  Renewal licenses will only be sent upon request.

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Q: How do we renew our license? What is the fee?

A: Please wait to receive your renewal invoice in the mail and follow the instructions on the invoice.  Invoices are mailed 6-8 weeks prior to the renewal due date. Licenses cannot be renewed more than 60 days prior to the renewal date. The non-resident equipment rental renewal fee is $70 and resident renewal is $30.

Q: There is no expiration date on our license.  What is our renewal date?

A: Resident agency renewal dates are 12/01/even years. Non-resident agency renewal dates are 04/01/odd years.

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Q: How do we change our contact information?

A: Address/Contact information can be changed via paper form ONLY found on our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/business_entity_address_change.html.

  • 1. Electronically via ALMS Online with an access code.  This will change your information for Maine only.
  • 2.  Via paper form which can be faxed, emailed or mailed (see below for contact information).  This will change your information for Maine only.

Please note, changing the business entity address does not automatically update that same information for the individual producers affiliated to the entity.  Individual address changes must be submitted separately.

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Q: How do we terminate our license?

A: Please complete the Voluntary Termination form found on our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/producers/index.html#forms

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Q: How does an motor vehicle rental company change its DRLP?  Can there be more than one DRLP?

A:  An entity can change its Designated Responsible Licensed Producer either by paper or electronically using the access code from the website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/business_entity_changes.html In Maine, there can only be 1 designated DRLP.

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Q: How do we obtain our Access Code?

A: Access Codes are printed on the license for all new licenses.  If you do not have your access code, please submit your request via email at insurance.pfr@maine.gov or call 207-624-8475 and request Producer Licensing.

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Q: How do we submit an application?

A:  Applications can be submitted via the paper form found on our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/equipment_rental/index.html and submit by email, fax or regular mail  (see below for contact information)

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Q: What are the application fees?

A: The resident equipment rental application and licensee fee is $45.  The non-resident equipment rental application and license fee is $85.

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Q: How does our entity update its Officer/Director information?

A: You can submit any Officer/Director changes in writing either by e-mail, fax or in writing.  We do not have a designated form at this time.

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Q: Our entity has had a name change.  What do we do?

A: If there is no change to the Federal Tax ID number (FEIN) for the entity, simply complete the Name Change form found on our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/motorvehicle_rental/index.html#forms.  There is no fee, UNLESS you want a new license printed which the fee is then $10.  If, however, there is a change to the FEIN, it is considered a new entity and you must go through the application process.

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Q: How do we submit an affiliation and is there a fee?

A:  Affiliations can be done either by paper or electronically using the access code from our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/business_entity_changes.html There is NO fee for a new affiliation or to terminate an affiliation.

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Q: How do we contact the Licensing Section?

  • Licensing Supervisor – Pamela Roybal – 207-624-8408 – pamela.l.roybal@maine.gov
  • Licensing Attorney – Lindsay Laxon – 207-624-8429 – lindsay.j.laxon@maine.gov
  • Licensing Specialist – Debra Ayotte – 207-624-8413 – debra.j.ayotte@maine.gov
    • Debra can help with questions concerning Name Changes, Address Changes, Affiliations, Terminations, Resident to Non-Resident and general licensing questions.
  • Licensing Specialist – Vacant
  • CE Coordinator – Dawn Kilgore – 207-624-8411 – dawn.kilgore@maine.gov
    • Dawn can help with all questions related to Continuing Education as well as general licensing questions.
  • Insurance Claims Examiner – Tracy Cunningham – 207-624-8436 – tracy.a.cunningham@maine.gov
    • Tracy can help with questions related to electronic transactions, disclosures including criminal and administrative, enforcement actions and general licensing questions.
  • Mailing Address for regular mail: 34 SHS Augusta, ME  04333
  • Mailing Address for UPS, FedEx, Overnight: 76 Northern Ave. Gardiner, ME  04345
  • General Contact Info: insurance.pfr@maine.gov; Fax # 207-624-8599; Phone # 207-624-8475; Toll Free # In State Only 1-800-300-5000