For more information, visit our section for Agencies - http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/agencies/index.html
Agency FAQs
Topic Frequently Asked Questions
Print a License How do we print our license?
Duplicate Copy of License How do we request a copy of our license?
License Renewal How do we renew our license? What is the fee?
What is my Renewal Date There is no expiration date on our license.  What is our renewal date?
Change Contact Information How do we change our contact information?
Terminate a License How do we terminate our license?
DRLP Change How does a business entity change its DRLP?  Can there be more than one DRLP?
Access Code How do we obtain our Access Code?
Submit an Application How do we submit an application?
Application Fees What are the application fees?
Lines of Authority As an agency, what lines of authority can we apply for?
Officer/Director Information How does our agency update its Officer/Director information?
Name Change Our business entity has had a name change.  What do we do?
Submit an Affiliation How do we submit an affiliation and is there a fee?
Register a Branch Location How do we register a branch location?
Update a Branch Location Our branch location has moved.  How do we update this information?
Contacting the Licensing Section How do we contact the Licensing Section?

 

Q: How do we print our license?

A: Licensees cannot print their own license.  However, the current process is for us to email a copy of the license to the primary/business email address provided at the time of application.  The email will generally be sent within 24-72 hours after license approval. Renewal licenses will only be sent upon request.

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Q:  How do we get a copy of our license?

A: You can request a duplicate copy of your license at: http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/duplicate_license_request.html  Go into the ALMSOnline service using your license number and Access Code.  Once submitted, the license will be automatically emailed to the primary email address you provide.

If you prefer to receive a hard copy of the license in the mail, you can request the duplicate by completing the paper Duplicate License Request form.  The fee is $10 and the license will be mailed within two weeks.

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Q: How do we renew our license? What is the fee?

A: Renewals can be processed electronically via www.nipr.com.  If you prefer to renew manually, please wait to receive your renewal invoice in the mail and follow the instructions on the invoice.  Invoices are mailed 6-8 weeks prior to the renewal due date. Licenses cannot be renewed more than 60 days prior to the renewal date. The non-resident agency renewal fee is $70 and resident renewal is $30.

Q: There is no expiration date on our license.  What is our renewal date?

A: Resident agency renewal dates are 12/01/even years. Non-resident agency renewal dates are 04/01/odd years.

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Q: How do we change our contact information?

A: Address/Contact information can be changed 1 of 2 ways from our website at: http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/business_entity_address_change.html

  1. Electronically via ALMS Online with an access code.  This will change your information for Maine only.

  2. Via paper form which can be faxed, e-mailed or mailed (see below for contact information).  This will change your information for Maine only

Please note, changing the business entity address does not automatically update that same information for the individual producers affiliated to the entity.  Individual address changes must be submitted separately.

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Q: How do we terminate our license?

A: Please complete the Voluntary Termination form found on our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/producers/index.html#forms

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Q: How does a business entity change its DRLP?  Can there be more than one DRLP?

A:  An entity can change its Designated Responsible Licensed Producer either by paper or electronically using the access code from the website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/business_entity_changes.html In Maine, there can only be 1 designated DRLP.

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Q: How do we obtain our Access Code?

Q: How do we obtain our Access Code?
A: Access Codes are included in the email with your initial license. If you do not have your access code, please submit your request via e-mail at https://www1.maine.gov/cgi-bin/online/licensing/begin.pl?board_number=1040 or call 207-624-8475 and request Producer Licensing.

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Q: How do we submit an application?

A: Applications can be submitted electronically via www.nipr.com or by downloading the paper application at http://www.naic.org/paper_licensing/maps_paper_licensing.htm and submit by e-mail, fax or regular mail  (see below for contact information)

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Q: What are the application fees?

A: The resident business entity application and licensee fee is $45.  The non-resident business entity application and license fee is $85.

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Q: As an agency, what lines of authority can we apply for?

A: Agencies in Maine do not hold lines of authority. The agency is authorized by the affiliated individuals’ lines of authority.

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Q: How does our agency update its Officer/Director information?

A: You can submit any Officer/Director changes in writing either by e-mail, fax or in writing.  We do not have a designated form at this time.

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Q: Our business entity has had a name change.  What do we do?

A: If there is no change to the Federal Tax ID number (FEIN) for the entity, simply complete the Name Change form found on our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/agencies/index.html#forms.  There is no fee, UNLESS you want a new license printed which the fee is then $10.  If, however, there is a change to the FEIN, it is considered a new entity and you must go through the application process.

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How do we submit an affiliation and is there a fee?

A:  Affiliations can be done either by paper or electronically using the access code from our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/business_entity_changes.html There is NO fee for a new affiliation or to terminate an affiliation.

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Q:  How do we register a branch location?

A: A branch office is any office location, other than the primary location of the licensed business entity, that regularly conducts insurance business or that is advertised as a place where the public may contact the business entity or its employees concerning insurance services.  Branches may be registered either electronically or by paper from our website at http://www.maine.gov/pfr/insurance/regulated/individuals_bus_entities/agencies/index.html#application.  The fee is $25.

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Q: Our branch location has moved.  How do we update this information?

A:  Branches are registered specifically by location.  Therefore, if there has been a physical address change, the branch will need to submit a new branch registration form and fee. 

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Q: How do we contact the Licensing Section?

  • Licensing Supervisor – Pamela Roybal – 207-624-8408 – pamela.l.roybal@maine.gov
  • Licensing Attorney – Lindsay Laxon – 207-624-8429 – lindsay.j.laxon@maine.gov
  • Licensing Specialist – Debra Ayotte – 207-624-8413 – debra.j.ayotte@maine.gov
    • Debra can help with questions concerning Name Changes, Address Changes, Affiliations, Terminations, Resident to Non-Resident and general licensing questions.
  • Licensing Specialist – Vacant
  • CE Coordinator – Dawn Kilgore – 207-624-8411 – dawn.kilgore@maine.gov
    • Dawn can help with all questions related to Continuing Education as well as general licensing questions.
  • Insurance Claims Examiner – Tracy Cunningham – 207-624-8436 – tracy.a.cunningham@maine.gov
    • Tracy can help with questions related to electronic transactions, disclosures including criminal and administrative, enforcement actions and general licensing questions.
  • Mailing Address for regular mail: 34 SHS Augusta, ME  04333
  • Mailing Address for UPS, FedEx, Overnight: 76 Northern Ave. Gardiner, ME  04345
  • General Contact Info: insurance.pfr@maine.gov; Fax # 207-624-8599; Phone # 207-624-8475; Toll Free # In State Only 1-800-300-5000