Skip Maine state header navigation

Agencies | Online Services | Help

Skip First Level Navigation | Skip All Navigation

Home > Telecommunications > Doing Business

Doing Business as a Voice Service Provider

Doing Business as a Voice Service Provider
Learn more about doing business as a voice service provider in Maine. This link provides information about the application process to become a Competitive Local Exchange provider as well as obligations required for Mobile Wireless, Interexchange carriers, and Voice over Internet Protocol providers. Some of these obligations include contributing to the Maine Universal Service Fund, Maine Telecommunications Education Access Fund, and the E9-1-1 surcharage.

Local Telephone Company Service Quality Reports
This site provides service quality reports from each of Maine's 22 Independent Telephone Companies and FairPoint Communications. The reports are filed at the end of each quarter of a Calendar Year, and contain 5 service quality measurements. Also available are annual reports from FairPoint Communications, which contain monthly data.

Rapid Response Process
On April 10, 2002, the Commission adopted a Rapid Response Process to address disagreements among competing carries, i.e. between FairPoint and a CLEC and between two CLECs. The Commission delegated to Staff, the Rapid Response Process Team (RRPT), the authority to resolve these complaints.

Anti-Cramming Rule Information & Registration
Prohibition on service providers from placing a charge for a good or service on a customer’s telephone bill without first obtaining the customer’s express authorization.

CLEC to CLEC Migration Guidelines
Migration Guidelines

Maine’s Telephone Utilities
Information about Maine's Providers of Last Resort and Eligible Telecommunications Carriers.

Telephone Laws & Rules
Information about important laws and rules relevant to telecommunications in Maine.

Telephone Links