Discipline Frequently Asked Questions

How do I file a complaint against a Doctor or Physician Assistant?

Click here to open our email complaint form. You may use this electronic form to file a complaint against a provider.

Why should I file a complaint against a licensee? Don't all doctors band together to protect each other?

The Board is composed of both physician and public representatives appointed by the governor. They have a commitment to protecting the health, welfare, and safety of the public by licensing physicians and physician assistants and investigating concerns raised by both the public and other credentialing/licensing agencies. The Board has taken many actions against licensees including both non-disciplinary and disciplinary actions. For a list of disciplinary actions see our adverse actions page (Click here to view Adverse Actions)

What are the possible results of a complaint?

A complaint may be closed with no action, closed with a Letter of Guidance (non-disciplinary), or the Board may order disciplinary action.

What are some examples of disciplinary action?

  • Warning
  • Censure
  • Reprimand
  • Fine
  • Education
  • Specific conditions of probation
  • Consent agreement
  • Suspension
  • Loss of License

What are some grounds for disciplining a doctor?

  • Alcohol/Substance Abuse
  • Conviction of a Crime
  • Fraud & deceit in obtaining a license
  • Inappropriate Prescribing
  • Incompetence or Unprofessional Conduct
  • Violation of Law, Rule, or Board Order

Can the Board provide me with immediate assistance?

No. Boards may discipline a licensee for incompetence, but cannot provide money to the complainant to pay for any harm that was done.

Does the Board handle Medical Malpractice claims?

No. Boards may discipline a licensee for incompetence, but cannot provide money to the complainant to pay for any harm that was done.

Does the Board help with billing disputes?

The Board may discipline a licensee if their billing involves an element of fraud or deceit. However, the Board cannot order reimbursement of monies.

What is the purpose of an in informal conference?

Informal Conferences are held during the complaint process when the Board has questions it feels can best be answered by speaking directly with both the licensee and the complainant. It allows the Board to gather facts not readily available during a paper review. The information gathered is then used to decide how a complaint should be further processed.

What is the purpose of an adjudicatory hearing?

A complaint results in an Adjudicatory Hearing when the Board, following review of all available information, determines that there may be cause for discipline. An Adjudicatory Hearing is a public hearing (some portions may be closed to protect health care information) held and conducted according to the Administrative Procedures Act. If the Board finds the licensee did not commit any violations, the case will be dismissed or dismissed with a Letter of Guidance. If the Board finds the licensee committed one or more of the violations, it will determine what sanctions to impose.

May I file a complaint on behalf of the patient?

Yes. Anyone may file a complaint. The complaint must be in writing or by email. Either a letter or a complaint form may be used. Forms are available online or by calling 888-365-9964.

May I be present when the Board reviews my complaint?

Yes. You may be present and listen to the Board's discussion, but the law does not permit you to participate in any way. The Board members individually review each complaint prior to the Board meeting, and therefore, discussion of your complaint may be very brief.

Where can I find information on Doctors who have been disciplined?

Click here to go to our Adverse Actions page. An adverse licensing action may be either modifications or conditions attached to a license at the time it is issued or the discipline of an already existing license.

How can I check the licensing status of a Doctor licensed in Maine?

Click here to go to the Maine search page. This is where you can search for a Physician or Physician Assistant by license or name.

How can I check the status of a Doctor licensed elsewhere in the US?

Click here to go to the AIM nationwide Physician Search page. This has a search engine for all participating State Boards and links to non-participating State Boards.

How can I file a complaint against a Hospital or Nursing Home in Maine?

This Board does not regulate Hospitals or Nursing homes, but to file Complaints against Nursing Home or Hospitals in Maine- please call 1-800-383-2441 or go to the DHHS website.

How can I file a complaint against a Home Health care agency in Maine?

This Board does not regulate Home Health Care Agencies - For Licensing & Certification, questions & complaints - please call 1-800-621-8222 or go to the DHHS website.

What if I have other questions about the Board of Licensure in Medicine's disciplinary processes that aren't answered here.

You can contact the Board's Consumer Assistant, Savannah Okoronkwo at (207)287-3608 or toll-free in Maine at 888-365-9964 during business hours.