U.S. Bank ReliaCard

The U.S. Bank ReliaCard is a prepaid Visa card that is a safe and easy way to receive your payments.

With the ReliaCard, your payments will be automatically loaded to your card and available for you to use right away. Set up text or email alerts when funds have been added or when your balance gets low. You can check your balance, view your transactions, find ATMs and more through the cardholder website or mobile app.

How will I get my ReliaCard?

A ReliaCard will be sent to you when you complete an application for benefits. If you are re-activating a previous claim and don't already have a card, you'll be sent one at that time. The card will arrive in 7-10 business days in a plain, white, unmarked envelope with an Indianapolis IN return address. Please watch for it, and carefully go through your "junk" mail so that it is not accidentally thrown away.

Am I required to get a ReliaCard?

Yes. Everyone who applies for unemployment benefits will receive a MAP Card, even if you have also signed up for direct deposit. This is so that we can get a payment to you as quickly as possible in the event that a deposit is returned by your financial institution. Please store your MAP Card in a secure location.

What does the ReliaCard cost?

The ReliaCard is free. Some fees and surcharges may apply to certain transactions. In general:

  • Purchases (Both Signature and PIN): Free
  • ATMs: "In-network": Free at any U.S. Bank, MoneyPass or AllPoint ATM.
    U.S. Bank ReliaCard "In-Network" ATM Listing (PDF)
    Find the nearest at: www.moneypass.com | www.allpointnetwork.com
    "Out of network": 1 free per month. $1.75 thereafter.

Click here for the full MAP Card fee schedule. A full fee schedule will also be included with your card packet and available on the cardholder website.

Additional information about the ReliaCard

Click here for more information, such as: activating your card, transferring money to your bank account, balance inquiries, and PINs.