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State
of Maine ANGUS S. KING, JR. GOVERNOR |
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TO:������������������������ INFORMATION RESOURCES OF MAINE (InforME) BOARD
FROM:������������������ MARY N. CLOUTIER, STAFF
DATE:������������������� December 1, 1999
RE:������������������������� MINUTES OF THE NOVEMBER 22, 1999 InforME BOARD MEETING
ATTENDANCE:
Secretary of State Dan A. Gwadosky, Chair
Deborah B. Carson, Financial Operations Officer, Judicial Branch
Richard Davies, Public Member
Tamara Dukes, President, New England Interactive (NEI)
Major Jeffrey Harmon, Department of Public Safety
Jaynie Higgins, Public Member
Marilyn Lutz, Maine Libraries
Robert A. Mayer, Chief Information Officer, Bureau of Information
Services
Rudolph Naples, Deputy Commissioner, Department of Human Services
Michael Pizzo, Maine Bankers
Richard Record, Department of Inland Fisheries and Wildlife
Anne Schink, Maine League of Women Voters
Lesley Sprague, Maine Realtors
STAFF:
Mary N. Cloutier, Staff to InforME Board, Bureau of Information
Services
Rebecca Wyke, Staff to the Chair, Office of Secretary of State
GUESTS:
Carrie Gott, New England Interactive
Janet Grard, Office of Secretary of State
Jon Hardie, Circuit Rider
Elaine Stanley, Maine State Library
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Following the introduction of Carrie Gott, NEI�s new
marketing associate, Chairman Gwadosky, turned the meeting over to Tamara who
reviewed the InforME General Manager�s Report.� BMV batch transactions (night, bulk
purchases) continue to be less than anticipated, the Interactive Driver
Records, and Title and Registrations services continue to exceeded projections.
Tamara has asked the Bureau of Motor Vehicles for a financial history to help
understand why the batch sales numbers continue to fall short of
projections.��
The report was accepted by the Board.
InforME
/ State of Maine Portal
Tamara hopes the first phase of the migration to NEI
servers will be completed by December 6. The State of Maine Web site search
engine is already in place and has been well received.� The new �How Do I� service as well as an
index of online forms and services are under construction. .� Following the migration, the InforME site
will be significantly redesigned prior to its becoming the State�s portal.��
Tamara referred to the fact that Utah held focus
groups to discuss needed portal services with groups outside State government
such as the Chamber of Commerce.� Dan
announced that he and Tamara had recently given an InforME presentation to the
legislators in Calais, which was very well received.� Additional presentations to brief legislators and other policy
makers on recent InforME achievements have also been scheduled.� Tamara has also met with the Departments of
Human Services, Public Safety and Conservation to describe InforME.�
Inland
Fisheries and Wildlife (IF&W) Service Level Agreement
(SLA)
Rick Record reviewed the
provisions of the SLA, which commits the InforME network to develop and host
an e-commerce storefront for the Department.�
Initially, this storefront will feature the online sale or ordering of
licenses and permits, merchandize, and registrations.� InforME will fulfill orders for licenses, permits, and
registrations while the Department will fulfill merchandise orders, or contract
with an outside firm for this service.�
Registrations for snowmobiles and All Terrain Vehicles (ATV�s) will be
processed at the storefront as well.�
InforME will also
electronically deliver multiple public database records, within defined
parameters, upon request for a fee.� In
addition a label service may also be offered at an additional cost. Upon
approval, InforME will become an �agent of the state�, just like all the
commercial enterprises that sell licenses on behalf of IF&W. [1]
Rick noted the SLA sections on credit card use were still
being negotiated, and need approval from CIO Bob Mayer.� However, Rick asked the Board to approve the
SLA, and to revisit the credit card sections later.� Rick also said that IF&W was in the midst of reengineering
how they accomplish their mission, and representatives from InforME have been
invited to join the team.
Board members asked how many licenses are sold each
year.� Rick responded that approximately
500,000 hunting and fishing licenses, and 150,000 snowmobile and ATV
registrations are issued annually by agents.�
He noted the Moose Lottery, and boat registrations would probably be
added to the electronic storefront following the reengineering effort.
Lesley Sprague asked what the impact of approving the SLA
would be on the other 12,000 agents.�
Rick thought it would initially have a minimal impact, until InforME
developed the software to enable customers to use their credit card and
thereafter print the license locally.�
Jaynie Higgins, citing years as an hunting/fishing agent while a small
business owner in Millinocket, said most agents view marketing hunting and
fishing licenses as a public service, and do not make money on the
transactions.� She felt the actual
processing fees to small businesses fell in the $3-$4 range (when time was
factored in), and were generally considered a �loss leader� and a way to
attract people to the store.
Dick Davies moved to accept the SLA, with the understanding
there will be modifications to sections five and six at a later date.� The motion was seconded by Jeff Harmon, and
it passed unanimously.
Annual
Report
A photograph was taken of members to include in the first
annual report due to the Legislature in January.� Tamara provided an proposed outline, which includes the following
sections:� Chairman�s message,
background information on building the Network, organization and funding[2],
mission and vision statements and achievements to date, description of Network
future directions, and listing of the InforME Board membership.� In response to a question by Anne Shink
regarding services to depositary libraries[3],
Tamara noted that in mature networks, premium services account for less than 1%
of revenues, and that �push technology� applications like �Lobbyist in a Box�
are the likeliest candidates for development.�
To date, no premium services have been developed in Maine.� Tamara suggested that she could meet with
libraries when the first premium service(s) are being developed to ascertain
which services they would want to access.
Strategic
Plan
The Board reviewed the draft and suggested minor
revisionsMary, do you have notes of the revisions?.� Tamara envisions cross agency applications will lie ahead.� Portions of the strategic plan will be
incorporated into the annual report, as suggested by members.
Other
Business
Marilyn Lutz inquired as to members� responsibility with respect to
providing copies of InforME Board public information materials to the public
upon request.� Chairman Gwadosky said
that a request has been made to the Attorney General�s office to clarify
members� responsibilities under the Freedom of Information Act.� Mary Cloutier expressed concerns that
members could inadvertently omit requested materials.� Mary expressed a continuing willingness to provide InforME
materials to anyone on request.� The
Board will discuss whether or not a policy is needed following the response
from the Attorney General�s office.
The next meeting is scheduled December 17 at 9:00 a.m. at the Nash
School.� Anticipated agenda items
include:
�
update on batch totals
�
text of the annual
report, and
�
SLA and Memorandum of
Understanding between InforME and the Department of Professional and Financial
Regulation.
The meeting adjourned at 2:58 p.m.
Respectfully submitted,
Mary N. Cloutier
Staff to the Board