General Manager�s Report

February, 2000

CONTENTS

���������������� ������ REPORT ��� ����������������������������������������������������������� ������PAGE #

�������������� Management Report������������������������������������������������������������������������� 3

� Marketing Report������������������������������������������������������������������������������ 4

�������������� Technical Report������������������������������������������������������������������������������ 6

������ ��������Financial Report������������������������������������������������������������������������������� 7

����������� �� New/Outstanding Issues������������������������������������������������������������������� 8��������������������� �����������������������������������

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MANAGEMENT REPORT

New State Homepage Design

InforME staff has spent quite a bit of time working on the new homepage design for the State of Maine.� We have used four focus groups to provide input to the design and navigation.

Migration

The legislature has requested a meeting to discuss the migration of the Janus server.� Once we address their issues, we will proceed with the migration plan.

Corporate and UCC Services taking shape

We have had several meetings with the staff of the CEC (Corporations, Elections and Commissions) and are pleased to be making good progress towards these important services.

Treasurer

We have participated in meetings surrounding the State Treasurer�s response to the Blue Ribbon Commission�s recommendations to the legislature regarding acceptance of credit cards.

E-Government

InforME hopes to play a major role in the new charge from Governor King that Maine become a leader in the country in the area of e-commerce in the next eighteen months.�� In our effort to be the best state partner, we will work to assist in the identification of which services are best to attack, in which order, etc.

MARKETING REPORT

Web Design Projects

Our design team continues to have a very full calendar, having successfully launched two very large web design projects, the Secretary of State�s web site and Governor King�s web site, as well as an additional five projects in the works.� We do anticipate new design projects to present themselves in the weeks to come.

Governor King web site

www.state.me.us/governor

Complete

State of Maine

We continue to work on the new design for the State�s official homepage.� We have completed several prototypes and presented them to the web masters group, the InforME Board, and a group of media communication professionals.� We intend to launch March 30^th, 2000.

Bureau of Banking

The new marketing page for the Bureau of Banking, known as, �Venture into Maine,� is in its final revision stage.

Office of Licensing and Registration

We have design approval from the Office of Licensing and Registration, and have begun content population.� The design of this site will make it possible for professionals to apply and renew their licenses online. Consumers will be able to submit a complaint against a licensed professional online.� March 30^th is the anticipated launch date of this site.

Department of Education

We have consulted with the Department of Education concerning the School Profile site, advising in both design and navigation.

The Department of Agriculture, Marketing and Production

We have begun our preliminary meetings with the Department of Agriculture to reconstruct the current design for the Maine Foods and Farms pages. We will design a new look and feel, easier navigation, and an improved search function that will allow users to locate farms in Maine.

The Department of Public Safety

We begin discussions with the Department of Public Safety in February.

Other Meetings

1/24/00 � State of Maine Accessibility Committee � Val Wood, Gil Whitmore, Kathy Powers, Pauline LaMontagne, Floyd White,

InforME is required by contract to create ADA compliant web sites.� Since national standards are still being developed, and since technology is rewriting the guidelines more quickly than they can be written, we decided that our participation on the Accessibility committee would be an excellent strategy for assuring that we not only remain accessible, but set an example for other states as well.

2/1-2/4 � Ethics Commission -

We are participating in the presenetation phase of the RFP released by the Ethics commission for the online campaign finance reporting software and database.� InforME is slated to develop the front end of this application.

2/2/00 � Michael Lombardo � City of Augusta��

We are continuing to pursue the idea of adding value to existing or planned InforME services by implementing a local government application.� In addition to the motor vehicle excise tax, we have identified a snowmobile excise tax.� InforME is slated to offer snowmobile registration renewal as a part of the IF&W storefront, perhaps this could be an additional service.� We are fairly certain that a �piggyback� service that could be offered to all municipalities, not just one, is the only direction we should consider at present.�

2/3/00 � Department of Public Safety Security Audit � First Security��

DPS hired an outside firm to do security testing on all their internal, external and partner systems.� They asked InforME to participate since we will be hosting their website and are planning to build some applications for the agency.

2/3/00 � Courts � Violations Bureau

InforME is very interested in enabling citizens to pay traffic and speeding tickets online.� The Violatios Bureau has experienced a huge increase in the number of violations but have not been able to increase staff to meet the demand.� They have been investigating an IVR system for a few years.

Ongoing � PFR

InforME continues to work steadily towards an SLA with PFR.� We are currently perfoming the technical investigation necessary to set benchmarks for the development of the applications desired by the department.

2/7/00 � Department of Transportation � Sue Moreau��

DOT is working closely with their counterparts in New Hampshire and Vermont in an effort to create a Travel New England portal for the web.� Wanted to tie in with InforME.

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TECHNICAL REPORT

Meetings

• Met with Wayne Gallant, Department of Public Safety regarding the Sex Offender Registry project.
• Met with SoS Corporations, Elections and Commissions to specify functionality for batch, special request & interactive services.

Programming

• Implemented improvements to internal premium services subscription processing software
• Improvements to internal IF&W hunting/fishing license processing system underway and due for completion.

Miscellaneous

• Participated in 1^st Security on-site network security scan sponsored by DPS.

Project Status

• See project matrix.

FINANCIAL REPORT

January, 2000

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STATEMENT OF OPERATIONS
	Month ending	YTD ending
	31-Jan-00	31-Jan-00
REVENUES
COST OF REVENUES
GROSS PROFIT
OPERATING EXPENSES
INCOME (LOSS) FROM OPERATIONS
OTHER INCOME (EXPENSE)
NET INCOME (LOSS) - PRETAX
������������������������������� VARIANCE FROM PLAN
Revenue Contribution (Current Month)
���� BMV (Batch)
���� BMV (Special Request)
���� BMV (Interactive & other)
BALANCE SHEET
ASSETS
CURRENT ASSETS
FIXED ASSETS
OTHER ASSETS
������� TOTAL ASSETS
LIABILITIES AND EQUTY
CURRENT LIABILITIES
LONG-TERM LIABILITES
EQUITY
������� TOTAL LIABILITIES AND EQUITY

�������������������������������������������������� ���������������

NEW/OUTSTANDING ISSUES

AND UPDATES

FOR BOARD CONSIDERATION

Approval of better defined SOS/BMV services

Attached is a revision of the service Schedule A attachment to the SLA between InforME and the SOS office.

Final approval of Strategic Plan

Attached.

Project Prioritization Concerns

Several new projects are proposed to InforME every month.� I will be bringing a few ideas to the Board for consideration and for assistance in prioritization.�� No vote would be anticipated until the March meeting.

ATTACHMENTS

� Project Matrix

� Schedule A Additions

� Strategic Plan

Respectfully Submitted,

Tamara Dukes

Network General Manager