TO:������������������������ INFORMATION RESOURCE OF MAINE (InforME) BOARD

FROM:������������������ CARRIE GOTT, INFORME STAFF

DATE:������������������� May 25, 2000

RE:������������������������ MINUTES OF THE MAY 25, 2000 InforME BOARD MEETING

ATTENDANCE:

 

Secretary of State Dan A. Gwadosky, Chair of the Board

Deborah B. Carson, Financial Operations Officer, Judicial Branch

Richard Davies, Public Member

Tamara Dukes, President, New England Interactive (NEI)

Janie Higgins, Public Member

Marilyn Lutz, Maine Library Association

Michael E. Pizzo, Maine Bankers Association

Anne Schink, Maine League of Women Voters

Richard Hinckly, Bureau of Information Systems

 

GUESTS:

 

Dianne Sawyer, Office of Licensing and Registration

Paul Sawyer, Office of Licensing and Registration

Elaine Stanley, Maine State Library

STAFF:

Carrie Gott, InforME

John Rusinak, InforME

Todd Tolhurst, InforME

Rebecca Wyke, Chief Deputy, Office of Secretary of State

 

 

 

CONNECTIVITY ISSUE RESOLVED

State employees had been experiencing problems with connecting to the state Web site server due to Internet routing issues. InforME and BIS worked diligently and did

solve the problem with the installment of an additional T1, which runs between InforME and BIS, thus allowing for a direct link for state employees. InforME continues to make a very thorough analysis of various ISPs before determining a move to a new ISP.Maybe 10 ISPs have been contacted to research a better service connection. We think a good solution has been found, which we will share next month, before we make a change.

 

InforME did conduct a connectivity survey with its users. 50+ users were asked to test connectivity, with six users responding. Additional internal tests are being conducted as well.

 

STATISTICS REPORTS

Those departments currently hosted on the InforME server are able to view their site�s Web statistics atwww.informe.org/stats/www.state.me.us.

 

NEW HIRE

InforME will be hiring its 9th employee, a Systems Administrator.

 

MARKETING SECTION

 

BLAINE HOUSE CONFERENCE

The Secretary of State, CEC division, notified us of the Blaine House Trade Show. Not only was InforME able to be represented at this show, but had the very good fortune to be situated beside the CEC booth; enabling us to jointly discus the new CEC online services with potential customers.

 

The InforME booth received lots of positive feedback from its visitors, and the word was spread to Maine businesses and State departments. The give-away was a Web Cam, which drew a large number of entry names. There were also InforME coasters made out of mouse pad material, and the Maine State Web site was projected live from the Internet onto the booth�s screen.

 

InforME considers this trade show a big success and does look forward to attending more shows in the future. Board members are asked to please make us aware of any upcoming trade shows they�d like us to attend.

 

WEB DESIGN PROJECT HIGHLIGHT

The �virtual tour� of the Governor�s office is in its revision stage. Once this goes live, web visitors will be able to manipulate how they tour the Governor�s office with the use of a mouse.

 

NIC CONTRIBUTIONS

         The Web iVR press release concerning this product by way of email.

 

         NIC has created the Next Generation Portal committee to research and analyze standards by which Networks can maintain the cutting edge of portal development.

 

         PRIVACY - NIC is very concerned with meeting all rules surrounding the issue of privacy on the Web. Therefore an Egov web privacy coalition has been proposed by NIC. With this initiative, NIC hopes to be a big part of solutions found for privacy issues.

 

         EGOV SURVEY - NIC has begun its nation-wide egov survey. 160 interviews have been completed thus far. Once the survey is complete, it will be emailed to Board members.

 

TECHNICAL REPORT SECTION

 

NEW APPLICATIONS IN MAY:

 

SERVER MIGRATION

Migration meeting is scheduled for May 31st. This meeting will begin discussions as to whether or not this is a realistic move.

 

PEREGRINE

InforME is now on the BIS helpdesk software. This means that trouble tickets can be picked up and resolved by the InforME technical support team.

 

OTHER

 

UPDATE

As of June 1st, InforME does anticipate that the financials for the BMV Special Request service will drop due to new opt-in rules for BMV records. Nevertheless, InforME�s financial goals are anticipated to be met.

 

SERVICE LEVEL AGREEMENT

 

PROFESSIONAL AND FINANCIAL REGULATION

PFR representatives, Paul Sawyer and Dianne Sawyer, present the service description to the board.

Paul: There are currently forty professional licensing boards. The three goals of the site are: 1) make the license renewal process possible online, 2) make licensing information available (good standing), and 3) offer lists of licensees. These fall within Schedule A of the SLA. Schedules B and C will come later.

 

Dianne: Application forms will be downloadable as PDF. License renewal forms will be interactive online.

 

Dianne is the Office of Licensing and Registration webmaster and receives email requests for license renewal and application forms. Currently, these are only processed through a paper process. With this new service, this will all be automated. This is the first InforME project that involves an automated credit card transaction and deposit to the PFR bank account.

 

Volume potential is 20% of 30,000 licenses per year. Future possibilities include a service for licensed individuals, reminding them through an automatic email when it is time to renew.

 

Motion to adopt the SLA

Richard Davies motions to adopt the SLA

Michael Pizzo seconds the motion

All in favor � unanimous vote

 

�Congratulations. This is a great service. Good luck as you move forward,� says Secretary Gwadosky, Chairman.

 

AUDIT REPORT

 

Copies of the InforME Audit, as mandated through legislation, has been completed and printed. Copies have been distributed to InforME board members. Copies will be emailed to those board members not present at May�s meeting.

 

DEMOS/UPDATES

 

 

NEXT BOARD MEETING

 

June 21st. The board will only meet once in the summer.At the June meeting, the Board will elect either a July or August meeting date.