Current System Issues

Below is a list of recent known system issues. Some issues may have already been resolved, but still displayed as an effort to communicate to the field as it could still have an impact.

Last Updated Updates / Issues System Report / Upload Issue Priority
September 19, 2019 9:25 AM Update NEO RESOLVED 9/18 5PM - Currently the only way to view DC&R is to use Internet Explorer, all other browsers are not displaying the page correctly.
More Details
Completed
September 19, 2019 9:24 AM Update NEO RESOLVED 9/18 5PM - Currently there is an issue with NEO Staff that is causing a server error page to appear when you make any staff additions/updates.
More Details
Completed
September 18, 2019 9:39 AM Update Synergy Current SPED start dates need to match previous year's SPED start date
More Details
Medium
January 2, 2019 12:16 PM Update NEO Many reports in NEO do no operate correctly in Safari
More Details
High