Patient Grievance Process -
a process for capturing and utilizing patient feedback and concerns
to enhance the provision of services at Riverview Psychiatric Center
Patient Handbook - highlights
the various aspects of a patients' stay at the Riverview Psychiatric Center and let them know what treatment and other services
are available to them, and how they can expect to be treated
of Recipients -
provides a process whereby the Division of Mental Health, as the lead
administrative agency for institutional and community mental health
services, would develop comprehensive rules in this complex area, taking
into account clinical, social and administrative factors while promoting
and safeguarding the rights of people receiving mental health services.
Visitors' guidelines - guidelines
for visitors that are intended to protect patients' privacy
rights and safeguard the physical and emotional well-being
of all patients, hospital staff and visitors.